Beware Play.com Play trader selling pirate DVDs

neroon

my email to Play to inform them....names removed....

Subject : pirate seller

Message : I just wanted to inform you play trader ******** is selling pirate DVDs. The reason that I know this is because I was looking for Ong Bak 3 on DVD and his listing says...

" dvd is sealed please note dvd is usa import will play in uk 100%"

Now I thought I didn't realise it had been released in the US and checked Amazon.com, playUSA.com and axlemusic.com and thought I would see if it was a better release. Except it hasn't been released in the United States of America. I can't even find it on pre-order. Ergo that man is selling pirated DVDs on your site and thought you should know about it.

their reply back

Dear *********

Thank you for your email regarding the pirate seller.

In order to leave feedback for a PlayTrade seller it is necessary to log
into your Play.com account and go to your Order History. From here, locate
the order for which you wish to leave feedback and select the View Details
option next to the order.

On the next screen scroll to the bottom of the page and select the button
marked, Leave Feedback. This will enable you to to leave a comment about
the seller or the order which will be visible to anyone viewing the
seller's details on the website.

We hope that this information is of some help to you. If you have any
further questions please do not hesitate to contact us and we will be
happy to be of assistance.

Kind Regards,

Customer Support Team
PlayTrade

it's good to see they treat reports of piracy seriously.:rolleyes:

btw the guy is still selling the fake dvds! I don't know if he's selling anything else but Play.com are quite happy for him to be selling pirate copies.

Oh and F.A.C.T. have been informed too, also nothing's been done.

kwikbreaks

If you bought one then complain to Trading Standards.

neroon

I didn't buy one I've just spotted it while looking for a copy myself. The guy in question claims it's a US import but the film isn't released in the US until February next year.

You'd think once informed Play would act but didn't. As long they make money who cares. Amazon.com have a trader even saying they are DVD-r copies on 1 of their listings.:eek:

S0litaire

Im wondering why someone would buy a "us import" of a movie that's not out on DVD in the US till Feb '11 when you can pick up the R2 disk in the highstreet! (Ong Bak 3 released in the UK on October '10)...

diable

neroon wrote: »

I didn't buy one I've just spotted it while looking for a copy myself. The guy in question claims it's a US import but the film isn't released in the US until February next year.

You'd think once informed Play would act but didn't. As long they make money who cares. Amazon.com have a trader even saying they are DVD-r copies on 1 of their listings.:eek:

How much time have you given them to investigate your complaint as I thought you are presumed innocent until found guilty in this country.

fiddiwebb

S0litaire wrote: »

Im wondering why someone would buy a "us import" of a movie that's not out on DVD in the US till Feb '11 when you can pick up the R2 disk in the highstreet! (Ong Bak 3 released in the UK on October '10)...

When I saw this yesterday I wondered the same SOlitaire, why is OP looking for a R1 disc version when it is available as R2 here cheap?

I see OP started same thread on avforums on 12 Nov.

kwikbreaks

Looks like they've taken the battle on to Play as well.

Negative

"FAKE GOODS - ILEGAL COPY - A COMPLETE WASTE OF TIME & MONEY"

Seller Response: SO ANGRY WITH THIS COMMENT WILL BE TAKING THIS UP WITH PLAY ASAP AS ITS BANG OUT OF ORDER 558 FEEDBACK AND ONE #### BUYER

Personal vendetta?

IMO Play should only allow comments from actual buyers and from this it seems they don't unless it really is someone else.

In any case it doesn't say it's a R1 disk what it says is...

Comments: dvd is sealed please note dvd is usa import will play in uk

which is not the same thing at all.

fiddiwebb

kwikbreaks wrote: »

Looks like they've taken the battle on to Play as well.



Personal vendetta?

IMO Play should only allow comments from actual buyers and from this it seems they don't unless it really is someone else.

In any case it doesn't say it's a R1 disk what it says is...


which is not the same thing at all.

Mybad Kwikbreaks, I mistakenly assumed that a US import dvd would mean R1 but then again it could be any region or none

neroon

S0litaire wrote: »

Im wondering why someone would buy a "us import" of a movie that's not out on DVD in the US till Feb '11 when you can pick up the R2 disk in the highstreet! (Ong Bak 3 released in the UK on October '10)...

When I saw this yesterday I wondered the same SOlitaire, why is OP looking for a R1 disc version when it is available as R2 here cheap?

I see OP started same thread on avforums on 12 Nov.

I wasn't looking for the US import but I looked into it because I wanted to know which was the best DVD version of this film. For anybody who doesn't know all too often the UK gets shafted with weaker quality DVDs. I was actually looking at play trade to try and get a cheaper legitimate copy because I didn't want to pay £8.

I posted the same thread here because I thought it was wrong that even after contacting play.com and fact that pirate seller was still ripping people off.Why I'm having to defend myself for for warning people after the powers that be had done nothing at that time.

Personal vendetta?

IMO Play should only allow comments from actual buyers and from this it seems they don't unless it really is someone else.

In any case it doesn't say it's a R1 disk what it says is...

That wasn't me. Only customers of this buyer can leave him feedback. Believe me I tried to warn people but you can't just leave feedback. No it doesn't say it's a region one DVD it says it's a US import and there is no legitimate US import DVD until February next year. hence it's a pirate copy.

I thought you are presumed innocent until found guilty in this country.

It took me less than 10 minutes to investigate (checking several legitimate websites selling region one/US import DVDs) in which time I found out that the presumed Innocent couldn't be selling legitimate US import DVDs when there is no legitimate import DVD.

BTW the seller has NOW been removed from that listing but I'd bet he sold more than 1 line of pirate DVDs.

bengalknights

Doesnt USA import mean it has been imported into the US and if it plays in the UK then surely that would mean it the japanese version???

neroon

Personally I would take the the term US import to mean that it was US imported from the US ie whatever DVD was released in the US , in the same way I would take HK import to mean it was the Hong Kong version. Anyway if you were trying to sell a legitimate version of a film you would say which country it's from imo.