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Royal Snail

taurusgb
Posts: 909 Forumite


I am so angry I could kill! Since 8th November I have had precisely 5 deliveries of mail, when normally I receive mail every day! I am missing 7 packages sent by Amazon with estimated delivery dates of 19th and 20th November, 4 parcels that were sent on 12th and 13th November by other businesses, and I won’t even try and add up how many letters are missing/late.
This is due, so I am told, to a re-structuring at the local delivery office. Is it too much to ask that they damned well check any restructuring actually works BEFORE they carry it out?
Have also been told by the delivery office that as our street is almost last on the postman’s route he is often returning our post to the delivery office if he doesn’t have time to deliver it – this is a disgrace, particularly since when he does deliver it, a lot of it is bent, torn and damaged.
I have 17 reference numbers to go with complaints I have made to customer services. Everyone, apparently, is “very sorry” and “hopes to get service back to normal soon”....all very laudable I’m sure, but it doesn’t blooming well get me my post delivered!
:mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:
This is due, so I am told, to a re-structuring at the local delivery office. Is it too much to ask that they damned well check any restructuring actually works BEFORE they carry it out?
Have also been told by the delivery office that as our street is almost last on the postman’s route he is often returning our post to the delivery office if he doesn’t have time to deliver it – this is a disgrace, particularly since when he does deliver it, a lot of it is bent, torn and damaged.
I have 17 reference numbers to go with complaints I have made to customer services. Everyone, apparently, is “very sorry” and “hopes to get service back to normal soon”....all very laudable I’m sure, but it doesn’t blooming well get me my post delivered!
:mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:
People Say that life's the thing - but I prefer reading 
The difference between a misfortune and a calamity is this: If Gladstone fell jnto the Thames it would be a misfortune. But if someone dragged him out again, that would be a calamity - Benjamin Disreali

The difference between a misfortune and a calamity is this: If Gladstone fell jnto the Thames it would be a misfortune. But if someone dragged him out again, that would be a calamity - Benjamin Disreali
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Comments
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Have you asked if you can pick your mail up from the delivery office ?0
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I run a business and many days don't get mail which is mostly recorded and specials due to the important nature, on my first call to them they apologised and said the new restructuring is causing major problems and with it being the run up to Xmas is only going to get worse, he advised me the best way to go forward was to have it held at the sorting office and collect each morning which is what I've opted for, I'd rather do that than lose mail/business, Xmas will royal mail will be a nightmare (operator couldn't apologise enough, obviously happening a lot, didn't want to take it out on him as it's not his fault!)0
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you can never know if restructuring will work until its put in action. Quite obviously it isnt for you yet.
Just speak t your sorting office to see if you can pick up until they are sorted"If you no longer go for a gap, you are no longer a racing driver" - Ayrton Senna0 -
Due to new machinery, new staff, reduction in staff, new shifts (depending which excuse is used for that day) our main sorting office is so full of mail they cannot promise anything posted before the official last post dates will arrive before Christmas.
It's another pubic service which is being destroyed ready for the great white private sector charger to come in and pretend to do the job cheaper.0 -
no one will do it cheaper then RM. Look how cheap a stamp is. Thats from one end of britain to the other."If you no longer go for a gap, you are no longer a racing driver" - Ayrton Senna0
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Jeff_Bridges_hair wrote: »no one will do it cheaper then RM. Look how cheap a stamp is. Thats from one end of britain to the other.
Actually it's not is it - because I'm not getting mail from anywhere! and as for collecting it from the sorting office, I don't have use of a car during the day and even if I did it would be a 26 mile round trip - so adding insult to injury!People Say that life's the thing - but I prefer reading
The difference between a misfortune and a calamity is this: If Gladstone fell jnto the Thames it would be a misfortune. But if someone dragged him out again, that would be a calamity - Benjamin Disreali0 -
Have you asked if you can pick your mail up from the delivery office ?
Most of the packages remain unsorted and are just building up in a mountain (so I am told) and anyway, even if this werre not the case I don't have use of a car during the day and the delivery office is a 26 mile round trip, I am just astounded that this can go on for so long and no-one wants to know, or to do anything about it. Customer services just refer it back to the delivery office who do nothing.
Even allowing for the fact that restructuring isn't the fault of the postman, he could at least vary the deliveries so that each road gets something surely? instead of always leaving our road until last and then delivering nothing because he has run out of time..... and ramming post through the letter box leaving it damaged is totally wrong - or perhaps he wouldn't mind a large photograph being bent in two being delivered to himself?People Say that life's the thing - but I prefer reading
The difference between a misfortune and a calamity is this: If Gladstone fell jnto the Thames it would be a misfortune. But if someone dragged him out again, that would be a calamity - Benjamin Disreali0 -
At last, the Regulator has decided that the cost of a stamp will not cover the cost of delivering a letter from A to B.
Well there's a surprise.
This is at the heart of why Royal Mail is so damn inefficient.
Until the cost of the stamp reflects the cost of the service then the post will be a shambles and it is a shambles, absolutely shambolic.
Sooner it is privatised the better.0 -
im still waiting on a parcel from the begginning of last week.....we live right next to the sorting office aswell
however, it is one of the cheapest postal services and the p&p was free in the first place
i do hope it turns up soon though !0 -
Loanranger wrote: »At last, the Regulator has decided that the cost of a stamp will not cover the cost of delivering a letter from A to B.
Well there's a surprise.
This is at the heart of why Royal Mail is so damn inefficient.
Until the cost of the stamp reflects the cost of the service then the post will be a shambles and it is a shambles, absolutely shambolic.
Sooner it is privatised the better.
why?
what will that instantly improve?
you want prices raised?
remove the USO?
what about the competitors?
i assume you want them?0
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