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Natwest Online banking card reader changing PIN?
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michaels
Posts: 29,119 Forumite


Natwest sent me a card reader and card to use with my esaver. The card is not a cash or debit card just for the card reader and online banking
The card will not go in to normal cash machines and I can not find any instructions on how to change the pin.
Does anyone know?
The card will not go in to normal cash machines and I can not find any instructions on how to change the pin.
Does anyone know?
I think....
0
Comments
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have you actually tried putting the card in an ATM? (and it *MUST* be a NatWest ATM)
If so, then you should at the very least be able to take it up to a cashier and they should in theory be able to let you slot the card into the terminal and change the PIN there.0 -
They should have sent you a letter with your PIN a week or so after the card - instrucions are on that letter.
You use the card-reader, not an ATM:
Select Menu
Select Pin change
Enter your original PIN and press Ok
Enter new PIN (you should be asked to repeat it)
If ok, it displays PIN CHANGED0 -
Doh - Just spotted that and was coming back to subtly change the OP to something completely different but too late
ThanksThey should have sent you a letter with your PIN a week or so after the card - instrucions are on that letter.
You use the card-reader, not an ATM:
Select Menu
Select Pin change
Enter your original PIN and press Ok
Enter new PIN (you should be asked to repeat it)
If ok, it displays PIN CHANGEDI think....0
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