Boots praise

Becc4

:j on a recent shopping trip iIdecided to have my eyebrows threaded at the boots store, a few mins into the session the sales lady became unwell and went to get a drink of water, leaving me for about 5 mins. She returned and completed my eyebrows, just as she was finishing she started to feel faint again. This time a little worse than first and a nearby assistant came and sat her down. at this point another assistant came over to me and made sure I was happy etc, I enquired if i could pay and leave so they could make sure she was ok. I was then told I would not be charged for the threading and give me a voucher to return and have them done again, free of charge.
I think this went over and above customer service and am very pleased, especialy as my eye brows will be looking fab, just in time for xmas!! woo hoo me...

sarahg1969

It's a good job she'd not just done one!

bigfatface

that was really nice of them to do that. well done Boots! :T