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help windows isnt loading after welcome screen

hi ive just updated zone alarm and it asked me to reboot my computer. now when it loads up it only loads my sceen saver on the screen. there are no desktop icons or no system tray. is there anything i can do upon start up to get my comp back to normal again thanks for all your help

Comments

  • Have you tried starting windows in safe mode?

    You may be able then to run through a few checks or even rollback to pre update or even remove zonealarm
  • johnmc
    johnmc Posts: 1,265 Forumite
    Boot into safe mode (F8 on startup) and uninstall Zone Alarm.

    Reboot as normal.

    Reload ZA and try again.
  • albertross_2
    albertross_2 Posts: 8,932 Forumite
    try control alt del, task manager, new task, explorer
    Ever get the feeling you are wasting your time? :rolleyes:
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