losing internet connection

jojo1969

just got a new laptop toshiba set it all up but when the charger is unplugged i lose connection
im a newbie where computer talk is concerned so any ideas and simple instrutions to sort it out please

scottishf

Is this a wired or wireless connection to the internet ?

jojo1969

thanks its wireless when i unplug charger the wireless connection comes up limited acess then it gos to really slow connection with webpage comming up diagnose problem
sorry if dont make sense

scottishf

If you look in the power options in control panel, there may be something setup there. I know that some laptops disable nic cards when its on battery power to conserve power

jojo1969

thanks i have looked in there and switched everything off,but when i unplugged charger and search a web page comes up internet explorer cannot find page but when plugged in i have no prblems

scottishf

Definitely sounds like it's disabling it due to it running on battery.....in control panel...is there a toshiba application that manages these settings ?

jojo1969

i have tried all the power options with the battery cant find anything with toshiba nothing in control panel any other ideas thanks

deary65

Try: device manager, net adapters, right click wireless adapter, properties,power management, uncheck, 'allow the computer to turn off this device to save power'.

jojo1969

thanks still not working god knows why but soon as i disconnect charger the page trying to load says internet explorer cannot find page although when plugged in everything is fine
could it be anything to do with internet explorer as i seemed to have done all the power option suggestions

jojo1969

think i might have sorted it thanks guys

scottishf

so what did you do to get it sorted then ?