Updated Printable Money off Coupons & Policies Thread 15 (and chat)

bobstheboy

Acceptance policy:-
Please read for a list of coupons accepted in our stores.
If a customer querys the acceptance of a conditional spend voucher for example £5 off when you spend £30 please advise:
We accept these from the following competitors:-
ASDA
Morrisons
Sainsburys
Co-op
Marks & Spencer
Waitrose
Boots
Aldi
We also accept:-
Luncheon vouchers and Healthy start vouchers (full terms and conditions of these coupons must be met)
Branded coupons can be accepted as long as the customer buys the product.
We would also like to confirm that we will respond to specific marketing activity which is carried out by other retailers, by only accepting selected conditional spend coupons and for a limited period of time. Please be assured that this will be clearly communicated on an individual promotional basis to our participating stores.

The same can be found on customer service - policies - coupon policy
Many Thanks,
Allan RV

This is a copy of the email I received from Tesco re Conditional Spend Coupons - says it all !!!

m4rtin

bobstheboy wrote: »

Acceptance policy:-
Please read for a list of coupons accepted in our stores.
If a customer querys the acceptance of a conditional spend voucher for example £5 off when you spend £30 please advise:
We accept these from the following competitors:-
ASDA
Morrisons
Sainsburys
Co-op
Marks & Spencer
Waitrose
Boots
Aldi
We also accept:-
Luncheon vouchers and Healthy start vouchers (full terms and conditions of these coupons must be met)
Branded coupons can be accepted as long as the customer buys the product.
We would also like to confirm that we will respond to specific marketing activity which is carried out by other retailers, by only accepting selected conditional spend coupons and for a limited period of time. Please be assured that this will be clearly communicated on an individual promotional basis to our participating stores.

The same can be found on customer service - policies - coupon policy
Many Thanks,
Allan RV

This is a copy of the email I received from Tesco re Conditional Spend Coupons - says it all !!!

Thanks bobstheboy, just perfick :beer:

gill377

[QUOTE=bobstheboy;
ASDA
Morrisons
Sainsburys
Co-op
Marks & Spencer
Waitrose
Boots
Aldi
We also accept:-
Luncheon vouchers and Healthy start vouchers (full terms and conditions of these coupons must be met)
Branded coupons can be accepted as long as the customer buys the product.
We would also like to confirm that we will respond to specific marketing activity which is carried out by other retailers, by only accepting selected conditional spend coupons and for a limited period of time. Please be assured that this will be clearly communicated on an individual promotional basis to our participating stores.

The same can be found on customer service - policies - coupon policy
Many Thanks,
Allan RV

This is a copy of the email I received from Tesco re Conditional Spend Coupons - says it all !!![/QUOTE]

thanks from me aswell, l've just printed out a copy to take with me next time l go to tesco.

jeferey

Evening all - I shall print a copy out as well. Marvellous
This is definitely the best forum on MSE - get's my vote

m4rtin

m4rtin wrote: »

Just occurred to me that The Times do an on-line version, I wonder if the Waitrose CS will be available in the online version :think::think:

Did anyone see if the Waity's coupon was in the Online version of the Times ??

Don't need it myself but may be useful for those that do BIG shops

Dr.Who-Who

bobstheboy wrote: »

Acceptance policy:- Please read for a list of coupons accepted in our stores. If a customer querys the acceptance of a conditional spend voucher for example £5 off when you spend £30 please advise:
We accept these from the following competitors:-
ASDA, etc..... We also accept:- Luncheon vouchers. Branded coupons can be accepted as long as the customer buys the product. Please be assured that this will be clearly communicated on an individual promotional basis to our participating stores. The same can be found on customer service - policies - coupon policy
Many Thanks, Allan RV. This is a copy of the email I received from Tesco re Conditional Spend Coupons - says it all !!!

Personally, I think I will be very sceptical, if I were the Tesco employee serving you, beit supervisor or duty manager when you show me your print out "letter".

Lets put it as if I am Tesco staff - I can say that you type all those contents & print it out yourselves and as we have so many customer service employees at Dundee you could have just make up the name to make it appear like it was from Dundee. I will have to refer to my Store Manager & it will be up to his/her decision to take your coupons or not. Don't be surprise if they decided not to accept your coupon(s).

I prefer them "Dundee" - sending me hard copy letter (which I have with me now) with their Tesco Logo and signature & the name of the Store Manager on the letter to say that they will accept the lists of conditional spend coupon(s).

With the hard copy letter - they have no choice but to accept whatever "wys" vouchers listed on their till from me. And if it cannot scan on the till (or the cashier not willing to punch the spend & save button ), I can still get my money from the Customer Service desk with no probs.

m4rtin wrote: »

Did anyone see if the Waity's coupon was in the Online version of the Times ?? Don't need it myself but may be useful for those that do BIG shops

Don't think any of us here subscribe to Times online as you have to pay to read anything or find any voucher(s) online.

M4rtin this answer your ques:-

How do I benefit?

To claim your discount you will need to buy a copy of The Times this Saturday and cut out the enclosed £10 Waitrose voucher.

Read more: http://www.money.co.uk/article/1006312-10-pound-off-50-pound-spend-at-waitrose.htm#ixzz1ATdDzQNk

pollyann164

Hi

I'm new to all this so hope I get this correct -

I'd just like to say that yesterday I had an awful time at my local tesco's in Brighouse, who refused to take the m and s conditional spend voucher despite me showing them the letter above which I was sent from Dundee when I last had a problem with the same store refusing a waitrose cond. spend voucher. The store manager totally refused to take it. I had even rung the store earlier in the week to check they would take the m and s one. The lady at the cardiff call centre contacted the store and was told yes they would accept it. I was made to feel really small yesterday - I definately wasn't happy.
I came home and contacted Dundee again who confirmed that they should have accepted it and that they would get the store to contact me about it asap, 36 hours later I'm still waiting for a phone call!!

Anyone any suggestions as to what I should do?

Your help would be appreciated

Dr.Who-Who

pollyann164 wrote: »

I'd just like to say that yesterday I had an awful time at my local tesco's in Brighouse, who refused to take the m and s conditional spend voucher despite me showing them the letter above which I was sent from Dundee.

Is your letter hard copy or email letter?

pollyann164

It's a hard copy which was sent from Dundee in December, the customer service assistant read it out to the store manager over the phone who told her it was his decision whether to take them and he was refusing to accept the m and s ones.

m4rtin

Dr.Who-Who wrote: »

Don't think any of us here subscribe to Times online as you have to pay to read anything or find any voucher(s) online.
M4rtin this answer your ques:-
How do I benefit?
To claim your discount you will need to buy a copy of The Times this Saturday and cut out the enclosed £10 Waitrose voucher.
Read more: http://www.money.co.uk/article/1006312-10-pound-off-50-pound-spend-at-waitrose.htm#ixzz1ATdDzQNk

Rare occasion for the Times to carry vouchers I would have thought!, but there may be some 'posh' peeps who subscribe who may have liked to reply! Hopefully the M&S ones will work until the end of the month anyway so don't need the Waity's anyway :beer: (Just based the Q on the NOTW one which was in the online version and posted by BW :cool:)