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Asos £10 off and free delivery

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  • nosh86
    nosh86 Posts: 381 Forumite
    MiniMoo wrote: »
    I ordered these too along with eyelashes but the eyelashes came the curling tongs havent.
    I got this reply email:

    I'm sorry to hear that we were unable to send you ASOS Professional Mini Curling.
    I've had a look into it, and unfortunately there was a computer error, meaning the website said it was in stock when it wasn't. When we came to pack your order, we discovered we were out of stock, so we have refunded what you paid for that item.
    Please accept my apologies for any inconvenience caused and if I can assist with anything else please contact me again.
  • nosh86 wrote: »
    I got a question, guys!

    I got my 5th and last parcel through the post. i ordered the black mini curling tongs (£6) along with some other stuff. in the parcel yesterday, i recieved everything, but the curling tongs. it wasnt even written on the reciept. i just checked my account and its there in my account orders.

    What do i do? Shall i email them and ask?

    Same here but they refunded me the whole order so i got the two other things free. Check your bank/paypal for a refund first.
  • mmmkbb
    mmmkbb Posts: 1,033 Forumite
    i still havent receive my orders :(

    postman came n told me i got lots of delivery (duh only 3!) thus he is not carrying it and the van will come.

    really worry they gonna send the orders back
  • Ami82
    Ami82 Posts: 1,081 Forumite
    mmmkbb wrote: »
    i still havent receive my orders :(

    postman came n told me i got lots of delivery (duh only 3!) thus he is not carrying it and the van will come.

    really worry they gonna send the orders back

    Same thing happened to me yesterday. My postman told me he saw 4 parcels for me but the van will bring it. Had nothing yesterday then this morning 2 ASOS parcels arrived. Don't worry if you don't get it today i am sure it will arrive tomorrow.

    4 out of 6 received now. Fingers crossed for the other 2!

    My normal postman just been (not the van the letter delivering postie!) and handed me a ASOS parcel and i thought i was one of my recent orders but when i opened it, it was one i ordered in the last ASOS £10 off! It was only £11 so i only paid £1 towards it but never complained as i was worried it would bring attention to my account. The delivery note dated - 27th Oct 2010! So those of you who were missing parcels last time round might still receive! LOL! Not sure who was holding it, ASOS or RM?! Anyways, a lovely surprise this morning and another Xmas present sorted. :)
  • I have just had a MASSIVE asos box through the post, bigger than the packaging I received for my Fly shoes, and all for a can of Tigi thickening spray. I got all excited and everything :)
  • Legendmum
    Legendmum Posts: 2,833 Forumite
    Darn snow! Got home Thursday night had a note from postie saying 4 parcels in Post Office waiting! The Friday it only snowed! Cant get to the Post Office to get my goodies!!! Then this morning another note saying 1 more couldnt be delivered even though I was here and awake! Maybe he was in a rush as it is freezing! Still cant get to Post Office due to snow and DS having a bug! ARGH I WANT MY GOODIES!!!!
    :xmassmile**New** Thrifty Gifty Money Making for Christmas and all occasions 2012**:xmassmile
    Member No. 11 of Happy Chappy's Clip Strip Club! ;):dance:
  • No snow in London and still no ASOS parcels, getting really disheartened :(
  • roxiepie wrote: »

    I use Benefits High Beam and it's brilliant, well worth £7.50 as a little goes a long way.
    Comping wishlist for 2017
    1. Family holiday 2. Christmas presents :rudolf: 3. Fishing stuff
    The more you put into life, the more you get out
  • No snow in London and still no ASOS parcels, getting really disheartened :(
    im waiting on 8 and some were despatched on the 21st so your not alone :(
  • I don't see why anyone shouldn't receive their items unless they have received cancellation e-mails. I didn't receive one of mine from the last glitch, waited two weeks from date of despatch as advised on their website and they sent me a new item by next day delivery to apologise for the inconvenience so don't be disheartened :)
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