Accepted for Credit Card, Then Declined! Why?

C4ND1

Hello,

I recently applied for a credit card with my Bank (HSBC).
I got an inbox message on my online bank saying i had been accepted for credit.
They sent out the terms & conditions which i signed and sent back.
A few days later i got another letter saying that i had now been refused credit with no explaination.
I also noticed that they have done 5 credit checks on me since i applied which is now going to obviously effect my credit score which is at the top end of Fair 820 score.
I called them but no one could give me any answers so ive logged a complaint. One person told me it was because me signitures did not match, another told me that wouldnt be the reason why.
I dont understand how you can be accepted and then declined. It doesnt make sense and it is totally unfair to do this to customers, dont you agree?
Ive spent 2 weeks planning my card tarting and transfering balance and this has now puck me right up the river with no paddle.

Any ideas would be great. I need to know if i have a case to put forward?!

Thanks

KingElvis

You can have those duplicate searches removed, I did it with Halifax last year who searched me three times in one day.

Both duplicate searches were removed.

GOLFER

I asked this earlier.

I have been accepted for an Egg card, i want to transfer also, i have signed the documents online so is this a contract. I have had confirmation that i was accepted and know what my limit will be.

Does anyone know if the online signature bit is a bnding contract or can they still decline me.

thanks

BugsyBrowne

C4ND1 wrote: »

Hello,

I recently applied for a credit card with my Bank (HSBC).
I got an inbox message on my online bank saying i had been accepted for credit.
They sent out the terms & conditions which i signed and sent back.
A few days later i got another letter saying that i had now been refused credit with no explaination.
I also noticed that they have done 5 credit checks on me since i applied which is now going to obviously effect my credit score which is at the top end of Fair 820 score.
I called them but no one could give me any answers so ive logged a complaint. One person told me it was because me signitures did not match, another told me that wouldnt be the reason why.
I dont understand how you can be accepted and then declined. It doesnt make sense and it is totally unfair to do this to customers, dont you agree?
Ive spent 2 weeks planning my card tarting and transfering balance and this has now puck me right up the river with no paddle.

Any ideas would be great. I need to know if i have a case to put forward?!

Thanks

Yeah mate barclaycard have been doing it to everyone lately as well,they might have just done another final credit search and something they did not like may have come up.

End of the day banks are pr*cks

C4ND1

KingElvis wrote: »

You can have those duplicate searches removed, I did it with Halifax last year who searched me three times in one day.

Both duplicate searches were removed.

Hey,

Thanks. How do i go about doing this? Did the searches show up as credit card searches or unrecorded enquiry. HSBC have said they cant do anything about it. Will have have to go through experian?

bilbo51

GOLFER wrote: »

Does anyone know if the online signature bit is a bnding contract or can they still decline me.

They can decline or remove your facility at any time - look at the small print on your agreement.

YorkshireBoy

C4ND1 wrote: »

HSBC have said they cant do anything about it.

Ask them slightly differently!...

http://www.hsbc.co.uk/1/2/personal/contact/how-to-complain