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parcel delivered on different day..would u claim?

kezzygirl
kezzygirl Posts: 996 Forumite
Part of the Furniture 500 Posts Name Dropper Combo Breaker
in Debt-free wannabe
hi all,i posted a parcel on monday using express 24(parcel force) which guarantees delivery next day(as its express 24 not 48 lol).it cost me £16.99 to post it.now, i have checked online and it says '50% refund if not delivered on the stated delivery day'...checked tracker and sure enough it was delivered today, the 17th, not yesterday the 16th(as it should have been).

being a keen dfw,im thinking £8.50 for their mistake isnt bad just coz they didnt deliver it on correct day!what do u think?would u let it go or claim the money back?
«1

Comments

  • cyclura
    cyclura Posts: 295 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    they charge enough for the service and you never got it so I would claim personally. :beer:
    Debt Free...yay! 10/09/2013 :j
  • misskaytee
    misskaytee Posts: 738 Forumite
    Tenth Anniversary Combo Breaker
    Claim it back for sure, you didnt get the service you paid for !
    Everyday im shufflin':dance: Proud Padder ~ All Hail The Power of Pad
  • geoffky
    geoffky Posts: 6,835 Forumite
    YES because you have paid for a service not provided...imagine if we al never moaned or claimed,,go for it.
    It is nice to see the value of your house going up'' Why ?
    Unless you are planning to sell up and not live anywhere, I can;t see the advantage.
    If you are planning to upsize the new house will cost more.
    If you are planning to downsize your new house will cost more than it should
    If you are trying to buy your first house its almost impossible.
  • Valley's_girl
    Valley's_girl Posts: 736 Forumite
    I would claim it back.
    ally x
    Official DMP Mutual Support Club Member No 30
  • kezzygirl
    kezzygirl Posts: 996 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    great, thanks for your replies!will claim tomorrow.nice bonus to have!lol
  • jamsandwhich
    jamsandwhich Posts: 659 Forumite
    Claim it back - better in your pocket and if no-one claims when they don't delivery they will do nothing to better the service!
  • harmony10
    harmony10 Posts: 28 Forumite
    Part of the Furniture Combo Breaker
    Where was the delivery to? They have different zones, zone 2 takes 2 days, even on express 24... Think zone 2 is Scottish highlands etc?
  • kezzygirl
    kezzygirl Posts: 996 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    hi,no it was only to dudley!
  • BigCraigJohn
    BigCraigJohn Posts: 1,082 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Too right claim, for future ref use interparcel, they deal with dhl/TNT etc. Would do next day for £10, 48 hr for £7 ish.
  • nanto3girls
    nanto3girls Posts: 5,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I would definately claim
This discussion has been closed.
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