Should I be concerned?

steve1905

I have just sold 2 items in a buy it now auction, a total of just over £300 including postage. The items sold on Tuesday and were paid for with a confirmed address, paypal account, instantly. I was a wee bit surprised that the buyer brought two items, seemed unusual to buy two. I have sent the items off to the confirmed address by special delivery, they arrived with the buyer yesterday. The ebayer has not directly contacted me, I just notified him of dispatch and have confirmed delivery by Royal mail tracking. The buyer only had a feedback of 9 and I now notice he has become 'No longer registered user'.
I also noticed checking his feedback he has made 2 or 3 expensive purchases in the last couple of days before becoming 'no longer registered.

Am I covered if the buyer turns out to be a scam merchant?

frivolous_fay

You've done everything right and in theory you're protected.

I'll be very interested to see how this pans out, though - a NARU buyer is not good!

Hintza

Get your money out your paypal account. Keep your postage receipts and tracking details handy. Start reading Paypal T&C. Get tin helmet ready and take cover.

Please keep us updated with one as Fay says!

steve1905

frivolous_fay wrote:

You've done everything right and in theory you're protected.

I'll be very interested to see how this pans out, though - a NARU buyer is not good!

I hope it works out in practise.

steve1905

Hintza wrote:

Get your money out your paypal account. Keep your postage receipts and tracking details handy. Start reading Paypal T&C. Get tin helmet ready and take cover.

Please keep us updated with one as Fay says!

I sell a reasonable amout via paypal. If I take the funds out, will they not just take any payments made to my paypal account to make up the deficit.

cheers for any help.

sare_2

TBH, it makes no difference if you take the money out or not.
If they find in favour of the buyer (or card holder if it's a hijacked account) they will give the money back and put you into a negative balance.
PayPal will then come after you for the money through normal debt collection channels.

frivolous_fay

steve1905 wrote:

I sell a reasonable amout via paypal. If I take the funds out, will they not just take any payments made to my paypal account to make up the deficit.

Yes, they probably would (if the funds were reversed) In my case I wouldn't have enough money coming in to my account for it to be a problem, but if you're using the account a lot I guess it's your call whether £300 is too much for you to lose

Have you any idea why the account was NARU? Any bad feedback, dodgy looking sales...?

Hintza

I sold something on Amazon and posted promptly then started to recieve panicky e-mails from Amazon not to post. Too late! Proved postage and eventually got an email stating that since I had posted my account would be credited with the funds. I can only assume it was fraudulent use of CC but at least I am protected. Wish PayPal would nip round to Amazon for a few lessons on how to deal with these situations.

Paypal provides a service that appears to fall woefully short at times (fortunately I have never had a problem).

steve1905

frivolous_fay wrote:

Yes, they probably would (if the funds were reversed) In my case I wouldn't have enough money coming in to my account for it to be a problem, but if you're using the account a lot I guess it's your call whether £300 is too much for you to lose

Have you any idea why the account was NARU? Any bad feedback, dodgy looking sales...?

No bad feedback, registered in Jan 06, only became active in mid september. Has a feedback of 9 and only 1 sale. His feedback shows he has made purchases for £400 exc postage on the 17th oct and that doesn't include the £300 spent on my auction or any other seller who hasn't left any feedback.

Does anyone know how long it takes for dodgy paypal payments to come to light? From what I can see, I have followed the required payal procedure for sellers protection. I will keep you posted on any developments.

cheers as always.

frivolous_fay

I can't see how a confirmed address payment could have been made with a fraudulent card... or if it was, woudln't the item have been sent to the real owner's address?

Possibly I'm missing something! No doubt all will be revealed soon.

Or maybe nothing

Curious_George_2

sare wrote:

TBH, it makes no difference if you take the money out or not.
If they find in favour of the buyer (or card holder if it's a hijacked account) they will give the money back and put you into a negative balance.
PayPal will then come after you for the money through normal debt collection channels.

Not technically true,

I got scammed on Ebay, not for much, only a t shirt.... but thats not the point!!
I reported the :mad:head to paypal and they found in my favour and i never received a penny back as the seller had "insufficient funds"
meaning they took my money (and god knows how many other peoples) withdrew it and did a runner and never got ANY comeback through ebay or paypal from it.....

unluckily for this particular scammer im not the type to give up and from the information provided by ebay i was able to trace him to a t shirt shop in birmingham, and then found their website (selling the shirt i had been conned out of) so i reported him to his boss, got him into loads of trouble and got 2 free goodwill shirts!
I hope the blighter got sacked...:p