Car Accident Claim PLEASE HELP!

HeadOfSteam

Hi,

I am writing this on behalf of my partner who was involved in an accident 2 weeks ago. He was driving a works vehicle and the minibus infront indicated to turn right but instead of turning right and following on the road he used the road to perform a U turn and went straight into my partners vehicle. As a result my partner has been suffering from whiplash injury and singificant back pain since the accident for which he has attended an emergency walk in clinic and has a doctors appointment booked in. He has also had to take some time off work as his job does involve heavy manual work however as he is technically self employed (CIS) this time off has been completely unpaid.

He spoke to the insurance company who the guy he works for uses about injury's sustained etc and making a claim for loss of earnings and compensation . He seemed to understand that this claim would go through the insurance company, however next thing we know there is a whole load of paperwork arriving from a personal injury solicitors on a no win no fee basis. The information is overwhelming to say the least and the sceptic that I am tells me that it all seems a bit dodgy. I was under the impression that if you recieve an injury from a car accident the insurers deal with it, is this not the case?

I suppose my question is, what is the 'normal' way for a car accident claim to proceed?

Thanks

Quentin

Your car insurance doesn't cover personal injury/loss of earnings etc.

They need to be pursued separately against the third party.

Your insurer will have "sold on" your case to a firm of claim handler solicitors.

You don't have to use them, and can use your own choice of solicitor.

If you want to, you can use a no win no fee firm who would pay you a commission for going direct to them. Google cashback injury solicitors. Offers of £300+ are fairly easy to find - and that's just for giving them your case!.

Crazy_Jamie

Quentin is entirely correct. You will need to pursue a claim yourself against the third party insurer, and the best way to do this is to instruct a solicitor (as opposed to an accident management company). You do not have to instruct the solicitor that the insurer has passed you to; you have an entirely free choice in the matter.