We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Missed Credit Card payment - what can I do? Please help....
Options

audioblackout
Posts: 121 Forumite


in Credit cards
Hi guys,
A cheque unexpectedly came out of my account last week and caused a credit card payment to be refused. I got quite a shock today and phoned them immediately to pay it!
I asked them if this would affect my credit rating and they said it would! I have got an absolutely perfect rating that I'm very proud and protective of and have never missed a payment in 4 years! Surely the fact I'm phoning up as soon as I discovered the problem means this is a genuine mistake??!
Is there anything I can do? Would you suggest writing to head office? Has this happened to anyone else before and what should I do?
Any help would be massively appreciated as I'm hoping to get a mortgage next year!
A cheque unexpectedly came out of my account last week and caused a credit card payment to be refused. I got quite a shock today and phoned them immediately to pay it!
I asked them if this would affect my credit rating and they said it would! I have got an absolutely perfect rating that I'm very proud and protective of and have never missed a payment in 4 years! Surely the fact I'm phoning up as soon as I discovered the problem means this is a genuine mistake??!
Is there anything I can do? Would you suggest writing to head office? Has this happened to anyone else before and what should I do?
Any help would be massively appreciated as I'm hoping to get a mortgage next year!
0
Comments
-
The impact on your credit file will be small and will diminish in importance as each month passes.
But any mark that they do report will be factual - so I doubt you can change that.
(If you've cleared it fast, it is possible that when things get reported to the CRAs it won't show anyway - so don't lose too much sleep!).0 -
audioblackout wrote: »A cheque unexpectedly came out of my account last week
You wrote a cheque and were surprised when it was cashed? Sheeesh!This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
As long as you don't miss the payment entirely it will have very little impact on your credit score0
-
Thanks for the replies.
I actually wrote a friend I was staying with a cheque and told him not to put it in for a week, but he did. Hence the issue!
Is there a better plan of action anyone could suggest, rather than just waiting to see how this affects my rating?0 -
I take it you've now made the payment?My posts are my own opinions based on my experiences and info gathered from sites such as this.
They are not a substitute for professional financial advice - but you knew that already didn't you?VSP 2011 - Member #25 - Started 6th December 2010 - Total As Of 4th May 2011 (21 weeks in!) - £323.67/£500 - So far so good!0 -
Just pay it and carry on in life.
I made a late payment on one card and it didn't show on my credit file, but even if it did, one late payment on a what was a perfect record will have next to no effect.Have my first business premises (+4th business) 01/11/2017
Quit day job to run 3 businesses 08/02/2017
Started third business 25/06/2016
Son born 13/09/2015
Started a second business 03/08/2013
Officially the owner of my own business since 13/01/20120 -
Don't panic - everyone makes an error once in a while. One mark on an otherwise clear credit report won't concern any companies checking your report.
I recommend that you contact the card company and ask if they will consider refunding any fees they charge you, considering that this is a one-off and first missed payments.
I've accidentally missed payments on different cards a couple of times in the last few years. I spoke to them, apologised, made sure the payment was made and asked them if they would consider a refund because it was accidental and not-to-be-repeated - they did so on each occasion. If I were to miss again with the same card, then the charge would stand, which is fair enough.
Don't worry though - I don't think you'll encounter any problems as a direct result of one missed payment. Just ensure that it doesn't happen again as repeated misses will work against you.
Cheers - Grant0 -
As previous members have said, call the company and ask them to remove any notice due to prompt payment once you realised the situation. Most companies will do this as a good will gesture to retain your custom.0
-
claire_UK7 wrote: »As previous members have said, call the company and ask them to remove any notice due to prompt payment once you realised the situation. Most companies will do this as a good will gesture to retain your custom.
They do sometimes refund charges, but removing a notice to a CRA after it has been accurately given is another matter. This is meant to be a factual account, not a "punishment" in its own right and negotiable.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.8K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.4K Spending & Discounts
- 243.7K Work, Benefits & Business
- 598.5K Mortgages, Homes & Bills
- 176.8K Life & Family
- 256.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards