Has my dad been mis-sold a credit card. Advice needed please !!!

Paul1975_2

Hello

I am looking for some advice and hope someone here can help.

My dad is 67yrs old and lives off the basic state pension. I have just found out RBS sold him a credit card and he has run up a £500 bill. He is struggling to pay this back however i am not sure he should have even been sold this by RBS in the first place.

I would have thought there would have been some financial need highlighted that could justify the bank selling him this product. He is a pensioner with minimal income so i fail to see having a credit card was a priority for him at his stage in life.

I am thinking of complaining that he was sold a product that was not suitable for his needs but was wanting some advice.

Thanks

Paul.

ILW

How much did he pay for this card that he was miss sold?

stephane_2

Unfortunately your dad sign the agreement and spent the money....anyone can argue was it right for rbs doing so but the limit is relatively very small. Maybe you can help your dad this time, am sure he'll understand from now on that there is no such thing as free money

12bdebt3

ILW wrote: »

How much did he pay for this card that he was miss sold?

True, it was never sold to him BUT RBS do have a responsibility to make sure that they give credit cards to people with the financial ability to pay it back. I have seen this before on another thread, RBS giving a pensioner a loan to consolidate all their debts. Maybe you could complain or something but he would still have to pay it back.

davetrousers

stephane wrote: »

but the limit is relatively very small.

The OP said that their father has run up a £500 bill, not that it had a £500 limit.

Paul1975_2

Thats the argument i was thinking of using. I would have thought there would have to have been a justified need highlighted by the bank that would justify them selling a credit card to a pensioner. At the end of the day, he does not have the ability to pay the interest back, never mind the balance.

Thats why i think he was mis-sold

ILW

Paul1975 wrote: »

Thats the argument i was thinking of using. I would have thought there would have to have been a justified need highlighted by the bank that would justify them selling a credit card to a pensioner. At the end of the day, he does not have the ability to pay the interest back, never mind the balance.

Thats why i think he was mis-sold

He was not "sold" the card, he was given it, and unless it can be proven that he is officially and obviusly mentally deficient there is no wrong doing on the part of the bank. He did not have to use the card, that was entirely his decision.
What did he do with the money?

stephane_2

If you are trying to make a case that he should not pay for it because he was mis-sold, unfortunately you will not go very far with that. He'll still have to pay for it....

Paul1975_2

Thanks for all your help.

Paul.

12bdebt3

stephane wrote: »

If you are trying to make a case that he should not pay for it because he was mis-sold, unfortunately you will not go very far with that. He'll still have to pay for it....

Very true, you have a genuine complaint though for unethical business practices on behalf of RBS. That probably won't go much further than if you made a case of mis-sold credit card though...

Hax

arrontdep wrote: »

Very true, you have a genuine complaint though for unethical business practices on behalf of RBS. That probably won't go much further than if you made a case of mis-sold credit card though...

Surely that depends on what information they were given? What income he said he had, what his outgoings are, etc, etc...

Just because someone's on a pension, it doesn't mean that they don't have the means to operate a credit card.