Paper jamz guitars & drums £8.75 M&S

kbr

All OOS now

happymum168

leeann79 wrote: »

my delivery said 11th January! so logged into account and changed delivery to "nominated day" picked a random date in December then logged out. The logged back in and changed delivery service to "standard" and it is now showing delivered by 23rd November!

HTH

Many thanks, now they all deliver by 22 Nov.

BROSTE

I am the 11th Jan too but can't see where to change the delivery date it must be in front of my face but I just can't see it help!

Mand_x_

You can not change the delivery date. I tried as above and on the first page it did change to 22nd November but when you actually click on the order at first it had changed to but now when I log back in and go into the actual order it says 11th January again. Got the following by email after sending them a query:-

Dear MS

Thank you for your e-mail about your order of Paper Jamz Amplifier and Guitar.

This item is clearly popular and unfortunately is no longer in stock we can only guarantee it Will be in stock at the time of dispatch. This item will not be restocked till after Christmas hence the long delivery time.

If you want to cancel your order then please contact our customer service team and they will be happy to help you.

If we can be of any further assistance, please visit our help page at: http://help.marksandspencer.com. Alternatively, you can call us on 0845 609 0200 or +44 1925 672 317 if you’re calling from overseas. Thanks again for getting in touch.

Kind Regards

Thomas McGregor
Marks & Spencer Customer Services
Registered office: Waterside House, 35 North Wharf Road, London, W2 1 NW.
Registered Number: 214436 (England and Wales)

I then called them up and told them that it was in stock when I ordered this morning and don't understand how they can send me an email confirming it will all be delivered by the 24th for them then to change their mind.

They really were not interested.

They said that the website could not update quick enough this morning due to demand and that they only guarantee stock at dispatch not at ordering. And basically they would not be getting in any more before christmas.

So even if you have changed your delivery from standard back to standard, it might be worth you actually going into the order and checking again.

angbrads

I'd be interested hearing when someone gets a dispatch email for these. I ordered shortly after midnight last nigt just after the offer went live. So you'd think I'd have a good chance of getting it however m&s track record isn't great when it comes to online sales.

tinkl

Delivery for the drums on mine says 22nd november, hope it comes by then because its for a grandparent to give as a present.

Also just checked the amp i ordered after and that says delivery by 22nd so fingers crossed!

Savvybunny2009

Mine have delivery dates of 20th, this grabbit really went fast didn't it. I'm very happy to pay £8.75 for a paper guitar but I really don't think I would ever have paid full price. This is truly shaping up to be a MSE Christmas

gemmacarolyn

Mine was showing as 11th January, and couldn't change it, so have cancelled. Disappointed, as this looked like a great item!

victory

Shame you cancelled because they do deliver earlier than stated, on amazon they had a reduced item that stated jan 2011 it has been with me for over a week already, they just sent me an email telling me that it would be with me sooner than expected and it def was, shame you did not wait for the updated delivery email:D

tinkl

victory wrote: »

Shame you cancelled because they do deliver earlier than stated, on amazon they had a reduced item that stated jan 2011 it has been with me for over a week already, they just sent me an email telling me that it would be with me sooner than expected and it def was, shame you did not wait for the updated delivery email:D

I agree, ive had things before that say delivery by such and such and they have arrived much earlier.