Which Tariff Am I On?

Snapelover

As Southern Electric are raising their gas and electricity prices I'm trying to do a comparison to see if I can get a better deal.

On the reverse of both my gas bill it says that my tariff is General Domestic NSC - moneysavers (E&W) and on the reverse of my electricity bill it states that I'm on the General Domestic NSC - moneysavers tariff.

On the comparison websites those tariffs are not an option for Southern Electric.

Can anybody advise which tariff I should choose on the comparison pages?

Premier_2

I think it's just their standard, no standing charge tariff.

Try using that and check the details of the unit charges or annual cost from the comparison site against that which you pay.
Even if it's not, you can still compare the annual costs shown against what you pay - I'm sure there will be a cheaper supplier/tariff offered.

echoecho_2

Can I ask how many rates there are on your electricity meter and do you use the gas to heat your home or is electric heating?

The "E & W", I assume to mean evening and weekend. You may have one of the "comfort" meters which can sometimes limit your tariff options (and therefore who you can switch to).

It may be best double checking with your supplier what type of electricity meter you have. You'd then need to check the terms and conditions of the supplier you want to go to to see if they can support your meter as not all suppliers can. I've found this link which may help :http://www.southern-electric.co.uk/GasAndElectricity/YourMeter/DifferentMeterTypes/

However, I could be completely wrong and you may just be on the standard plan as Premier says. I think it would be best to double check though to save yourself from potential issues during the switching process.

Also, do make sure than when you put in your usage details on the comparison sites you use actual kwh usage. This will give you the most accurate results.

Snapelover

echoecho wrote: »

Can I ask how many rates there are on your electricity meter

Not sure what you mean by "rates".

echoecho wrote: »

and do you use the gas to heat your home or is electric heating?

Yes, we have gas central heating.

echoecho wrote: »

The "E & W", I assume to mean evening and weekend. You may have one of the "comfort" meters which can sometimes limit your tariff options (and therefore who you can switch to).

An ordinary run of the mill meter is installed as this is not the first company we have been with, have switched before without any problems.

MrsJ2008

I get both gas & electric for SE, pay monthly DD, paperless billing, mine's called Standard Energy Online (yet on the bills it says general saver). Go onto their website and look at their range prices and you should be able to see yours there with it's other name. I'm comtemplating going on their fixed deal until March 2012.

I'm really torn about swopping as i've had fantastic customer service from them and for the difference of a possible cashback and approx £80 per year saving... is it worth changing to another company and not knowing if their customer services is any good?

Let me know how if you find any really good capped deals please :T