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Full name on tickets

Hi,

Went to go and book our honeymoon with Thomsons. I have quite a long surname with an awkward apostrophe or two as well. My tickets were booked under a name without the apostrophe (which I understand) but I was told the system wouldn't allow them and then to add on extra letters to finish off my surname but they would phone through...

Sure enough I go to pick up my tickets and my name is as it was before? They assure me it's fine but obviously I don't want to have a problem at either end because it is very different from what my passport shows.

Can anyone advise?
I love surprises!

Comments

  • There can be a difference in the amount of characters each airline will allow in a booking.
    How many has your first and surname without the apostrophe? then add 1 for the first name and surname seperator (/).

    What airline are you on and I can check tomorrow.

    It may be that your name exceeds the limit so the agent has informed the airline and a note has been added to your booking.
  • maggie111
    maggie111 Posts: 1,130 Forumite
    Hi Heliflyguy - thanks for the info :) It is a long surname so I am sure that's the problem. What if they agent hasn't added a note to the booking? Is that where the problem will lie?
    I love surprises!
  • The agent would need to get the airline to add a vendor remark to the booking, this would be visable to the agent and airline in the booking but not on the eticket.
  • maggie111
    maggie111 Posts: 1,130 Forumite
    Thanks for your help - I'm glad to be reassured, I am such a worrier! :)
    I love surprises!
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