item not in working condition

Minky2Slice

Hi there,

Did something stupid - i left positive feedback for my seller without checking if the items are really in working condition - i bought some dvd's - only recentely discovered that 2 of them doesnt work...

should i contact the seller or is it too late to complain??

thanks
V

frivolous_fay

You can still open a dispute. Have you checked if it's the region that's the problem?

angelcake

Still complain, you can still do a chargeback with paypal, just think of it as a learning curve!!!

Minky2Slice

not sure if its the region - it seems to have the wrong sound that doesnt match the actual film - the actual film starts playing - but with the sound of the special features or interviews or something (if u know what i mean) ?!?

have got 3 dvd's from this seller- the last one seems to be working fine

Minky2Slice

angelcake wrote:

Still complain, you can still do a chargeback with paypal, just think of it as a learning curve!!!

lol - like they say "u learn something new everyday"!!

im just dissappointed an dont know what 2 do

frivolous_fay

1st step... contact the seller. Explain it's only 2 of them that have a problem. Give them a chance to sort it.
2nd step... if they don't help... open a dispute. The fact that you left feedback won't matter to paypal.