Disabled driver with blue badge, gets a Penalty Charge Notice from Lambeth Council

trinidadone

Hi All,

I have a relative who informed me, he had a hospital appointment at Kings College Hospital, London. he is a disabled driver. he parked on the yelllow line, displayed his disabled blue badge and attended his appointment at Kings college hospital. On return he received a PCN from Lambeth Council.

My relative at first did not understand why he received a PCN. He asked advise from a passing Parking Enforcement Officer. The relative informed me the PEO ignored his repeated pleas for help. Eventually the PEO approached my relative and told him, the reason why he was issued with a PCN was because of his blue badge clock.

It appears my relative had glanced at the car clock, and had set his disabled blue badge clock according to time displayed in the car.. The problem is, the clocks had gone back an hour a few weeks ago, and my disabled relative had not changed the incar time.

My relative knows it was his fault, but as this appears to be such a minor mistake, not relavent to bad parking, he wonders if there is anything he can do to challenge the ticket?

Disabled drivers can only park on a yellow lines for up to three hours (hense why a clock needs to be displayed)

sould he pay or challenge?

Coupon-mad

Always challenge a Council PCN, IMHO. You only risk paying the non-discounted fine if you go to an adjudicator, no costs or anything, and most cases win in the end.

Post about your case on pepipoo but they would prefer for the person who received the PCN to post it themselves, if possible, rather than 3rd party information. If the relative cannot post then you'd have to supply all info including a scan or pic of the front and back of the PCN (just blank out car ID and PCN number). Read the FAQs and sticky threads, register and post when you can on here:

http://forums.pepipoo.com/index.php?showforum=30

Just one last thought - is there an appointment card with an arrival time on it which would help as evidence of approx arrival at the hospital? Did the relative stay under 3 hours? When you've got pepipoo advice then the driver should informally appeal (and I think they should show the appointment time evidence as well as whatever pepipoo suggest).

Then the Council will refuse that informal appeal.

Then they will send a Notice to Owner.

Then the Owner can send formal reps (get pepipoo's advice again).

Then if the Council reject those reps it's time to take it to the adjudicator.

HTH

trinidadone

Coupon-mad wrote: »

Always challenge a Council PCN, IMHO. You only risk paying the non-discounted fine if you go to an adjudicator, no costs or anything, and most cases win in the end.

Post about your case on pepipoo but they would prefer for the person who received the PCN to post it themselves, if possible, rather than 3rd party information. If the relative cannot post then you'd have to supply all info including a scan or pic of the front and back of the PCN (just blank out car ID and PCN number). Read the FAQs and sticky threads, register and post when you can on here:

http://forums.pepipoo.com/index.php?showforum=30

Just one last thought - is there an appointment card with an arrival time on it which would help as evidence of approx arrival at the hospital? Did the relative stay under 3 hours? When you've got pepipoo advice then the driver should informally appeal (and I think they should show the appointment time evidence as well as whatever pepipoo suggest).

Then the Council will refuse that informal appeal.

Then they will send a Notice to Owner.

Then the Owner can send formal reps (get pepipoo's advice again).

Then if the Council reject those reps it's time to take it to the adjudicator.

HTH

Thanks for the advise bro. Yes the relative has an appointment letter, and yes he did return to the car within the three hour limit.

The relative sadly will not be able to come online. We were going to send a letter informally during the first 14 days, what do you think?

Coupon-mad

trinidadone wrote: »

Thanks for the advise bro. Yes the relative has an appointment letter, and yes he did return to the car within the three hour limit.

The relative sadly will not be able to come online. We were going to send a letter informally during the first 14 days, what do you think?

Like I said, post on pepipoo. BTW I am a sister not a bro!

I think the Council will decline it at first but that's par for the course, they seem to just decline about 90% of informal appeals out of hand. It does not mean you haven't got a case!

See my last post for the hoops your relative will need to jump through to get to the adjudicator. Just prepare him for that first refusal letter, I bet it will happen.

trinidadone

Coupon-mad wrote: »

Like I said, post on pepipoo. BTW I am a sister not a bro!

I think the Council will decline it at first but that's par for the course, they seem to just decline about 90% of informal appeals out of hand. It does not mean you haven't got a case!

See my last post for the hoops your relative will need to jump through to get to the adjudicator. Just prepare him for that first refusal letter, I bet it will happen.

ok sis )

trinidadone

i sent a informal appeal to Lambeth council by recorded delivery today

trinidadone

relaive received a response from Lambeth council parking services. Good news, they quash the £120.00 parking ticket. It just shows, it really does pay to challenge tickets, yipppppppeeeeeeeeeeee

trisontana

trinidadone wrote: »

relaive received a response from Lambeth council parking services. Good news, they quash the £120.00 parking ticket. I just shows, it really does pay to challenge tickets, yipppppppeeeeeeeeeeee

And it shows up the difference between council and private parking tickets. If this had been a PPC then hell would freeze over before they allowed an "appeal". This would apply especially to UKCPS who would just offer a discount if you joined the disabled "charity" Mobilise.

taffy056

Well done there is sanity in council parking departments at times!

McKneff

trinidadone wrote: »

relaive received a response from Lambeth council parking services. Good news, they quash the £120.00 parking ticket. I just shows, it really does pay to challenge tickets, yipppppppeeeeeeeeeeee

Hey, well done and well done Lambeth Council, :j:j
Nice of them.

trinidadone

thankyou all, and good luck to anyone else who has parking ticket problems.