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MSE says It cant update. due to internet

The last time I got this message, I uninstalled and re-installed, now its saying the same thing....but theres nothing wrong with my internet connection. Becoming a pain, any ideas? Thanks

Comments

  • It could be your Firewall preventing a satisfactory connection - What Firewall are you using ? Try disabling it (briefly) and then try to download the updates again.

    Trevor
  • roddydogs
    roddydogs Posts: 7,479 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It could be your Firewall preventing a satisfactory connection - What Firewall are you using ? Try disabling it (briefly) and then try to download the updates again.

    Trevor
    Did that, but no different.
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Nice little check list for you or uninstall and use Avira or Avast instead. Know what I'd do.

    Perform these checks:
    Verify that you have removed all other real-time antimalware products that were ever installed on your PC, including free/trial product that were installed when the PC was purchased (Norton, McAfee, TM, AVG, OneCare, Malwarebytes (paid), etc). Then, use the cleanup tools here: List of anti-malware program cleanup/uninstall tools

    Verify that Windows Defender is uninstalled (if XP), or Disabled (if Vista/W7).
    Verify that you are up-to-date with SERVICE PACKS and updates (including .NET). Yes, it can take some time to do this.
    Verify that your PC clock is correctly set.
    Verify that you are using version 1963 of MSE (as of June 28 2010). For more information, reviewhttp://support.microsoft.com/kb/2254596 .
    Remove Zone Alarm if you have it and use the Windows Firewall.
    Verify that the Windows Firewall is on, and set to defaults.
    Verify that you are not using a proxy server.
    Verify that you have “install updates automatically” selected in Windows Update (even though the MSE definition updates are optional).
    In IE, reset all security zones to default level.

    Then, restart your PC.

    You may need to remove and reinstall MSE as well.
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