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HB, CTB, IS rant.
Jojo_the_Tightfisted
Posts: 27,228 Forumite
Not much can be done about this, but surely it shouldn't have been this hard?
I moved from a council property recently. I qualified for HB and CTB. When moving out of the council sector, they assured me that the HB process was a simple case of a change of address which would take 5 days, so it would be a seamless transition.
10 weeks later, and on my 30th call to them (3 a week to the council) and my 30th to the new landlord, I get told that they have finally noticed they have been paying themselves the money that should have been going to the new landlord all the time. But it's going to take them a while to get the money back out of their own accounts before they can give it to the landlord (who is rapidly losing their sense of humour).
In the meantime, I have been presented with bills for rent for both properties, payable immediately, and council for both, with no single adult deduction, payable immediately. Plus an eviction notice for the new place. For non payment of rent.
[bangs head on wall repeatedly]
Now I am actually looking forward to the day that I get a job and get away from the benefits system. At present, I'm studying for a degree rather than sitting at home doing nothing. But whilst I don't have a job and my recovery from illness/injury is taking longer than I hoped, I really could do with something that appears so simple being carried out correctly, without errors, omissions and mistakes. They even said 'yes, we have everything and it's us who have screwed up, not you'. The landlord even said 'yep, we know what they're like, but it's getting beyond a joke now, so we have no choice but to instigate eviction proceedings against you or they'll never pay us our money'.
Sigh. I wish I had the job and money now, so I could just tell them i don't need their help anymore.
I moved from a council property recently. I qualified for HB and CTB. When moving out of the council sector, they assured me that the HB process was a simple case of a change of address which would take 5 days, so it would be a seamless transition.
10 weeks later, and on my 30th call to them (3 a week to the council) and my 30th to the new landlord, I get told that they have finally noticed they have been paying themselves the money that should have been going to the new landlord all the time. But it's going to take them a while to get the money back out of their own accounts before they can give it to the landlord (who is rapidly losing their sense of humour).
In the meantime, I have been presented with bills for rent for both properties, payable immediately, and council for both, with no single adult deduction, payable immediately. Plus an eviction notice for the new place. For non payment of rent.
[bangs head on wall repeatedly]
Now I am actually looking forward to the day that I get a job and get away from the benefits system. At present, I'm studying for a degree rather than sitting at home doing nothing. But whilst I don't have a job and my recovery from illness/injury is taking longer than I hoped, I really could do with something that appears so simple being carried out correctly, without errors, omissions and mistakes. They even said 'yes, we have everything and it's us who have screwed up, not you'. The landlord even said 'yep, we know what they're like, but it's getting beyond a joke now, so we have no choice but to instigate eviction proceedings against you or they'll never pay us our money'.
Sigh. I wish I had the job and money now, so I could just tell them i don't need their help anymore.
I could dream to wide extremes, I could do or die: I could yawn and be withdrawn and watch the world go by.
Yup you are officially Rock n Roll
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Comments
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I could just tell them i don't need their help anymore.
Well, under the circumstances, that is very polite.:D
I could think of at least another 6 phrases that would also cover it.;)make the most of it, we are only here for the weekend.
and we will never, ever return.0 -
All I can say is just found out HB lost my entire claim (thought that wasn't supposed to happen any more?) and the fact I have a receipt is these days meaningless. As a single guy with a "curable" med issue I'm screwed, if I get kicked out my flat, it makes me want to bash my head against the wall.
I hope things get sorted out for you JoJo, I enjoy reading your posts so far and that just sucks!Up to £10.5 BILLION in income-related benefits went unclaimed in Britain in 2007-8.
And only one in eight people who receive housing benefit is unemployed0
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