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Overbooked Hotel - 30 October 2010
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lilynolife wrote: »I feel confused because although I booked through expedia, it was Britannia that told us to go book another room and we will pick up the difference.... Expedia refunded the cost of the original room but I haven't gone any further yet with Expedia as I can't get my head around it being their problem.... Britannia made nearly a million pound profit last year so IMO they can afford to refund me my £159!
Thanks again for your thoughts and suggestions
Unless Expedia were acting as agents for the hotel, then your contract is with them.0 -
Well, having emailed Britannia giving them 7 days to respond, I am still waiting.... 4 days and counting.... LOL0
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