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Tesco double up Praise
Makeandsave
Posts: 3,810 Forumite
Ok i am the first to moan when something is not right but i don't get around to praising companies much when things go right.
I got my Christmas club card points on Monday and decided to x4 £15 worth this took some time because the web site was getting a lot of traffic.
I then decided to check my club card account and found i had £25 left from last year that i thought i had spent but it seems i had not i did ring and check. I then decided to treat myself to 12 bottles of wine this is were the fun starts.
I doubled up £30 worth of vouchers online, It took about 4 hours for the ecoupons to come through. However the system was not accepting ecoupons and i had £60 to use and a £10 off over £50 code to spend. I rang up Tesco fine wines and the lady on the phone asked me to email the 3 £20 codes to her and tell her the £10 off £50 spend code. I did this and she puts my order in over the phone on Tuesday. They had to charge my card £74.04 and then she refunded £70 back to the card right away and used the vouchers. I got my wine on Wednesday with free delivery. Not bad 12 bottles of wine for £4.04?
I would like to thank Joanne at tesco fine wines for keeping in contact by phone and email while the order was being taken.
I got my Christmas club card points on Monday and decided to x4 £15 worth this took some time because the web site was getting a lot of traffic.
I then decided to check my club card account and found i had £25 left from last year that i thought i had spent but it seems i had not i did ring and check. I then decided to treat myself to 12 bottles of wine this is were the fun starts.
I doubled up £30 worth of vouchers online, It took about 4 hours for the ecoupons to come through. However the system was not accepting ecoupons and i had £60 to use and a £10 off over £50 code to spend. I rang up Tesco fine wines and the lady on the phone asked me to email the 3 £20 codes to her and tell her the £10 off £50 spend code. I did this and she puts my order in over the phone on Tuesday. They had to charge my card £74.04 and then she refunded £70 back to the card right away and used the vouchers. I got my wine on Wednesday with free delivery. Not bad 12 bottles of wine for £4.04?
I would like to thank Joanne at tesco fine wines for keeping in contact by phone and email while the order was being taken.
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