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How long before you can walk away

How long do you have to give a seller to deliver before you can walk away from the transaction?

I've looked at ebay help but it's pretty useless.

The problem is that my seller is not communicating and although I ordered the item well in advance, if he's not going to complete I need to allow time to get a replacement sorted out.

Suddenly the four weeks that I thought was a generous allowance is starting to look like cutting it fine.

Comments

  • stolt
    stolt Posts: 2,865 Forumite
    cant you raised a mutual withdrawal with them, and then select the item not recvd, buyer not communicating.

    think that will be you easiest bet.
    Listen to what people say, but watch what people what people do!!
  • Have you opened an Item Not Received dispute yet? If and when you do, the seller then has a week to respond.
  • soolin
    soolin Posts: 75,001 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Personally assuming you paid by paypal I would just start a chargeback, that will get the sellers attention.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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