Urgent Help Please - Bailiffs

AngelEyes81

Thank you all so much for your replies. I do try not to worry but I'm a nervous wreck with it all.

Yes all the council tax that was owing we paid to the bailiffs after they got the account from the council, that was paid last year in full. All that I can think of that is left on the account is what 'charges and costs' the bailiffs think we owe them.

As for this:

client debt/outstanding costs: £800.00 (the council tax bill was paid last year and this was deducted from the bottom total - sign next to it)

first & second visit fee: £42.50 (We sent a cheque off for this amount last week recorded post)

levy fee: £24.50 (Car doesn't belong to OH)

walking possession: £110.00 (Can they do this without me letting them in or signing anything? On the form this section is crossed out?)


total: -800.00
= £177.00

I don't know whether to ignore them, send scanned proof that it's not my OH car to rossendales, write another letter, send a email even though they've told us to contact the bailiff in charge of our case, if we ignore them it's not going to go away, and we can't cope living like this, I have depression problems so has OH in the past and this is something we just don't need and thought had been dealt with and over.

hallowitch

i just lost a full post template e-mail to send to council going to do it again in the morning
please don't feel intimidated by this bailiff you have paid your debt you have paid the legally allowed fees you have informed rossendales by letter that you do not own the car and they would not remove it without checking ownership first
they say these things hoping you will pay up and if they did remove the car they know that they and the council would be in deep sxxte

find out on the web site who your councils chief executive is

CIS

NorthernLas wrote: »

CIS - Can you explain your comment that 'extra costs have likely been incurred correctly'?

From my reading of the OPs situation, the council tax owing has already been paid and they have sent a cheque to the Bailiff for £42.50. This should cover one of the council tax bills and the OP thinks no more is owing. Can they find out from the council if anything is owing instead of talking to the Bailiff? And the amounts owed in the email, don't match with the breakdown of costs (that says they still owe £800)

Do you mean you think that the levy and walking posession are valid? How can they be if the OP has paid the £42.50?

Do you think the OP would be able to get a straight story from the council, so is it just me who is confused that the bailiffs appear to be saying that they owe different amounts?

Thanks

If you look at post 8 the OP states the bailiff has contacted them before they have paid the £42.50 so they have charged fees for this (even if we leave out the second council tax figure).

The OP owed £800 council tax and £42.50 bailiff fees.

The OP then paid £800 to the bailiff. From this the bailiff will firstly take their fees of £42.50 and then pay the council £757.50.

The bailiff now has their fees so far paid but the council are still owed £42.50.

The bailiff has then taken action regarding this £42.50 of council tax still due.

The OP can check the balance with the council as they will have limited access to see the bailiff's system and should be able to confirm what has happend with regards payment (very unlikely that Rossendale's dont take fees first - they do in every case that I deal with). They also should be able to explain what has happend with regards to the earlier council tax the OP is also disputing.

AngelEyes81

Is there anyone around that knows what I should do about all this today and these bailiffs?

This is all I know:

client debt/outstanding costs: £800.00 (the council tax bill was paid last year and this was deducted from the bottom total - sign next to it)

first & second visit fee: £42.50 (We sent a cheque off for this amount last week recorded post)

levy fee: £24.50 (Car doesn't belong to OH)

walking possession: £110.00 (Can they do this without me letting them in or signing anything? On the form this section is crossed out?)


total: -800.00
= £177.00

---

And on the email they sent it said:

Case ******* has a balance outstanding of £217.00 and
case ******* has a balance of £42.50.

---

My OH is totally depressed by everything, has wrote a cheque out for £177 this morning told me to post it off with my stepdads copied car docs. Should I do this??

Will they give us the levy and walking possession fee back? As the car is not my OH?

Should I text the bailiff telling him this payment and proof has been sent?

Should I also send all this information via email to Rossendales?

---

We want it all over now, we'll pay whatever we owe, just want it all gone and never have to deal with these 'people' again!

AngelEyes81

Ok this is what I'm going to do:

*Send the letter - registered, with the cheque and proof.

*Send them a email same as letter with proof.

*Send bailiff a text telling him of the above actions.

And then when they have all that and see the cars not his, they can refund our money for the invalid levy/walking possession fee.

And that better be the end to it. I refuse to let these people make us ill with worry and make our lives miserable over all this.

Right I'm off to the post office in the pouring rain.....bet I get flu!

sofababe

AngelEyes81 wrote: »

Ok this is what I'm going to do:

*Send the letter - registered, with the cheque and proof.

*Send them a email same as letter with proof.

*Send bailiff a text telling him of the above actions.

And then when they have all that and see the cars not his, they can refund our money for the invalid levy/walking possession fee.

And that better be the end to it. I refuse to let these people make us ill with worry and make our lives miserable over all this.

Right I'm off to the post office in the pouring rain.....bet I get flu!

Please don't send them money that you don't owe. They will NOT refund it.

AngelEyes81

Ok got all the way to the post office and forgot my purse!! So haven't posted anything yet and not sent the email as yet.

I don't know what to do..............

I just want to know if we still owe anything - that's not made up by them - on the account so we can close it and have all this over with. But I don't want my OH paying for what he doesn't have to, we don't have much money as it is without this.

Should I send them a email with the proof the cars not his and asking for a review of our account and is there anything left to pay on it?

Would they tell me the truth or do they just make numbers up randomly to see if people will pay. They already have the money we sent last week. And if you take off the invalid levy / walking possession that should be it now, our account should be £0.

Should I text the bailiff and tell him I'm emailing proof and requesting account information from his office?

hallowitch

get in touch with the council and ask how many liability orders were passed to rossendales ask the date it was passed over and the amount of the liability order

send an e-mail to rossendales asking for your account information

With reference to the above account. Can you please provide me with a Breakdown the charges including Computer Screenshot.

This includes:
a - the time & date of any Bailiff action that incurred a Fee.
b - the reason for the fee.
c - the name(s) of the Bailiff(s) that attended on each occasion a Fee was charged.
d - the name(s) of the Court(s) the Bailiff(s) was/were Certificated at.
e - the date of the Certification.
f) the date of any payments made
This is not a Subject access request under the Data Protection Act S7 1998 so does not incur a fee of £10. You are obliged to provide this information.

I require this information within 7 days.

Yours faithfully

hallowitch

Should I send them a email with the proof the cars not his

yes send proof if you have it also send a copy by e-mail addressed to the head of revenues at your council inform the council bailiff MR xx has informed you that he has been told to remove the car ask your council if they have indeed given permission to bailiff Mr xxxx to remove a car not owned by you to pay the bailiffs unlawful fees


do not pay the bailiffs unlawful fees you have informed them you do not own the car a simple DVLA check by rossendales would have confirmed this if they chose not to do this check then the problem lies with them not you

AngelEyes81

Thank you very much for advising me what to put in the email, it sounds really professional, and even though sadly I now know the basics to bailiffs I couldn't write like I know what I'm on about that well.

Well the email is sent now, no bailiff as yet and my mum thinks I'm going loony and having some kind of breakdown, telling her to not open the door and when she's coming in or out to rush it!

OH is home at 6pm, probably still as down as he was this morning, he thinks he's just working again to pay them all his money, he paid off his debts years ago and they were from a previous relationship. God knows what he's going to say when he finds out I haven't posted the cheque though.

Do you think that I should text the bailiff? Telling him I've emailed his office for more information? I'm not brave enough to phone and I doubt the 'office' keeps him informed of every email etc.