Please help - Vista won't load my profile

DaveG247

Hi

Looking for some help please loaded up my dell laptop this morning and entered my password, but it seems something has gone wrong as it has not loaded my user info and I cant see any of my files or shortcuts. Just got the original dell taskbar and wallpaper and one shortcut. Any help would be great. Thanks

dispossessed

Hi Dave,

This seems to be a common issue with machines running Vista for some reason.

Fortunately a System Restore almost invaraibly resolves it and puts it back the way it was - So give that a try.

Trevor

tomuk_82

Just to add to 'dispossessed' post.

You may need to enter safe mode before being able to open system restore.

Instructions

1. Restart your computer.

2. When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key repeatedly until you are presented with the Windows Vista Advanced Boot Options.

3. Select the Safe Mode option using the arrow keys.

4. Then press the enter key on your keyboard to boot into Vista Safe Mode.

5. When Windows starts you will be at a typical logon screen. Logon to your computer and Vista will enter Safe mode.

DaveG247

Many thanks done a system restore in safe mode and now everything seems to be working again.:T