Contents insurance - help

huckster

Arrange cover now. Probably best to speak to a local broker (not Swintons) to ask them to look for you.

Get the ball rolling with a complaint in writing to SW by recorded delivery, saying that you would appreciate their final response to this asap, as you will be proceeding to the FOS. Normally you have to allow the Insurers 8 weeks for them deal to with the complaint. The final response is the Insurer saying they won't budge. Nothing to stop SW issuing the final response, rather than delay you going to the FOS.

I do think SW have a case to answer, however, I am not confident of the FOS agreeing within a reasonable timescale. Perhaps the press and watchdog would be quicker.

sarahgail

Thank you - I will compose a letter tonight and see what they say.

sarahgail

I was just talking to my dad who had a very valid point - I think!
What would happen if we had intentionally taken out contents insurance for less than the value of our contents as we had savings ourselves to use for the difference? I'm sure that's something that Martin suggests in one of his articles - taking out a basic policy and having savings yourself to cover any incidents??

FlameCloud

Exactly the same would happen. You cannot intentionally mislead insurers or take out a lower sum insured than you need. The value at risk needs to be adequate to replace everything in the property as a higher value means that you are a greater risk to insurers.

sarahgail

FlameCloud wrote: »

Exactly the same would happen. You cannot intentionally mislead insurers or take out a lower sum insured than you need. The value at risk needs to be adequate to replace everything in the property as a higher value means that you are a greater risk to insurers.

I thought Martin Lewis used to suggest taking out a basic insurance policy and keeping money in a savings account to cover things? or was that not home insurance?