Thinkpoint Virus + subsequent call from "Microsoft engineer"

sunflowersuffolk

Yesterday I was googling UK furniture web sites and suddenly computer was infected with the Thinkpoint Virus.

Spent all day removing it with use of malwarebytes on advice of a friend- it seems ok. I did not call or contact any help desks.

Then this pm got a call from Indian gentleman on bad line, number witheld, saying he s from a computer security support helpdesk telling me my computer was generating continuous error report and that it was infected with malicious spyware and I must follow his instructions and he'd help me remove it. He asked me to press various keys at which point I decided to hang up.

It seems a worrying coincidence after yesterdays problems, how can I be sure the computer is clear?

Any advice welcomed thanks

spike7451

Read this thread:

https://forums.moneysavingexpert.com/discussion/133269

that will help you.

dispossessed

It's a scam - you did right to hang up.

Trevor

Browntoa

its just a conicidence

would like to see the malwarebytes log file to see if you need to run anything else though

davester

unless the think point virus helps them to catch people unawares. it still a scam either way, conicidence or not.
You probably cleaned it out last time when you posted about it, and this if not a conicidence is them trying to catch you out for some money.