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Can not Download anything please help. (windows 7)

Please help.

my desktop started running slow after I ran a marcos on excel someone sent me. so I restored pc to factory condition and now any programmes I try to install I first run the download and then when it comes to running the programme I get the egg timer for 5 seconds then nothing at all. I do not know what to do but I can not do anything to sort it so thought I would ask for help.

Thank you and God Bless you
Only through Christ can we find freedom

Comments

  • Hi again

    Vista machine or Windows 7 ?
    Does the download complete Ok ?
    And have you re-installed Norton 360 on that machine ?

    When you say the egg timer does nothing popo up asking if you wan't to run/allow the Installer ? (it may be on the task bar rather than popping up)

    Questions always questions :D
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • Hi again

    Vista machine or Windows 7 ?
    Does the download complete Ok ?
    And have you re-installed Norton 360 on that machine ?

    When you say the egg timer does nothing popo up asking if you wan't to run/allow the Installer ? (it may be on the task bar rather than popping up)

    Questions always questions :D
    Hi, as state in title windows 7

    I just downloaded hijackthis via safari browser but when try to run it it says it is being stopped from changing files or something then it disapeared and I can not even find it in search.

    in IE on downloads it asks if I wish to run the programmes after download is ended. then #I click "run" and eggtimer comes on for around 5 seconds or less then nothing.

    I have tried downloading four programmes and is same for all.
    Only through Christ can we find freedom
  • Ok, where did you save them to? Desktop or Documents ? If you find hijack this then press shift and right click on its icon/entry then try run as administrator.
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    Is it just downloads you are having problems with?

    Can you run updates okay?
  • can not find it and saved to default locations. should I change location or name of file?

    At moment that and programmes I know are on the PC are not showing up in the "all programmes" but they do if I go to uninstaller.
    Only through Christ can we find freedom
  • Lokolo
    Lokolo Posts: 20,861 Forumite
    Part of the Furniture 10,000 Posts
    How to test download

    Go to - http://download.cnet.com/AVG-Anti-Virus-Free-Edition-2011/3000-2239_4-10320142.html?!!!!!contentMain;contentAux

    And press Download Now.

    THEN

    1) Find the program you want to download. Press Save instead of Run

    download1.png

    2) A new box will appear, on the left under Computer, you should have C:, press this. Then press SAVE.

    download2.png

    3) When the download has finished. Press OPEN FOLDER.

    download3.png

    4) Find the file you have downloaded, and double click it. Does it open?

    download4.png


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