cancellation fees

trixipaws

im just looking on comparison sites, can anyone explain to me what "early termination fee" and "exit penalty" means? are these different things? and what are they about?

worried i'll switch, then once theyv got me they start adding bits on that they didnt mention b4, and make it not worth it, but forcing me to stay by threatening a fine?!?! this isnt it is it?!

Premier_2

They are essentially the same thing.

It's a fee you incur if you don't stay with the deal until the stated date

There's always a chance that things might not be as you originally envisaged.
e.g. when these fees first started, they were usually associated with fixed/capped price agreements but now they appy to variable price tariffs too (so prices may rise)
Also, if you are supplied via an IGT, that won't be included in the prices quoted.
There was also a thread recently by an MSE'er who appears to live very close to the border of a supply region - they input their postcode and got prices for one region, but their MPAN showed they were actually in a different bordering region (and so were expected to pay different prices)

trixipaws

thanks for that

is there a website you can put your postcode in and it tells you which region youre in?

dogshome

Hi trixipaws - Don't worry about locating your Region from your Post Code.
The first thing the Switch sites ask is that you enter your Post Code, and from this they will show the prices for that region from every supplier