JSA, Tax Credits, housing benefit etc complete mess

in_spired2

I started working this week, and was supposed (my signing advisor signed me off when I signed on last week) to be signed off JSA from 31.10.10

But I've received letters this week saying my housing benefit and council tax entitlement has stopped from 26.10.10
my child tax credits have changed from 25.10.10 due to change of circumstances, but no change of circumstances is listed apart from me not receiving JSA after 25.10.10 It says I'm not entitled to working tax credits. (My salary is £13600 pa - I was led to believe I'd receive working tax credits and a small amount of council tax benefit)

I've received nothing from the JCP - no letter saying my JSA payments will stop, no P45

I've been trying to phone tax credits tonight, but always no one available to take the call. Cant phone JCP because I don't get home in time (I'm out 6am to 6.30pm)

Also received a letter today from HMRC saying there's a gap in my NICs for 2008-09. In 2008 I received Income support and child benefit. In Jan 2009 I was switched to IB JSA + CTC and CB. I can't see any gaps there. Am I missing something? The CA93A form only lets you put in employment details. It doesn't mention income support, and says for JSA to phone the benefit office that dealt with the claim.

I don't know where to start trying to sort all this out. I'm not able to phone in the daytime. Sitting here feeling sick atm

Help please?