PPI reclaiming - Help!!!!!

tayworth83

Can anyone help, is it worth me taking my complaint to the FOS or should I just wait to hear from the bank???:(

PPI_Technichal_Expert

tayworth83 wrote: »

Can anyone help, is it worth me taking my complaint to the FOS or should I just wait to hear from the bank???:(

definitely take your complaint to the FOS...without a doubt the best thing to do in these circumstances. When you topped up your loans i take it that you were given a new loan and paid off the previous one? my suspicion is that you did not recieve a pro rata rebate on those loans which were ended early. The fos would uphold those cases where you topped up as HSBC should not have recommended a policy with a non pro rata rebate where it should have known it wa slikely you would refinance again before the end of the loan term. The policies were single premium right? cheers

tayworth83

What do you mean by single premium??

tayworth83

Hi

I have referred my claim to the FOS but I was wondering can I still contact the bank to ask if they are going to take my claim off hold now that the decision has been given by the High Court or do I now have to wait for the FOS to contact me?

Thanks

Karen

di3004

Hi there

As soon as you forward your complaint on to the FOS, I understand its then left with the FOS to deal with directly with the bank, but there is no harm in contacting the bank to make sure, good luck.

tayworth83

Hi Everyone

So after waiting nearly a year I finally received a letter from HSBC with an offer!!

I did have to go through the FOS and they wrote to me a few weeks ago to say HSBC was going to make me an offer but they weren't going to accept liability!!

I am now not sure whether to accept this offer or go back to HSBC as I do not know if the offer they have made is fair. There are no calculations to show me how they have come to these amounts it just details the amounts that I will get back for the 5 different PPI policies that I took out.

Any advice you could give me would be greatly apprciated.

Karen xx

amersall

tayworth83 wrote: »

Hi Everyone

So after waiting nearly a year I finally received a letter from HSBC with an offer!!

I did have to go through the FOS and they wrote to me a few weeks ago to say HSBC was going to make me an offer but they weren't going to accept liability!!

I am now not sure whether to accept this offer or go back to HSBC as I do not know if the offer they have made is fair. There are no calculations to show me how they have come to these amounts it just details the amounts that I will get back for the 5 different PPI policies that I took out.

Any advice you could give me would be greatly apprciated.

Karen xx

At last :j,well done.

If you post the redress figures here
https://forums.moneysavingexpert.com/discussion/1596473

someone will help you with these.
Dont forget to put original loan amount and term and what the monthly payments were.