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Compaq presario Cq61 help needed

Posting on behalf of a friend who is having problems with her laptop.

Had less than a year where the battery is always feeling hot to touch, pages kept freezing when on internet so she had no choice but to switch off(without shutting down), the hard drive failed about 2 months ago she had it replaced but the same problem keeps happening, hot, pages not responding and being very slow to load pages.
Any advice greatly recieved

Comments

  • The most common cause of this issue (particularly on a laptop) is overheating caused by an accumulation of dust.

    It needs a good internal clean - unless you or they are experienced at dismantling laptops (and re-assembling them !) then I would take it to a reputable technician.

    Trevor
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