Told I owe money, but I don't

Lotus-eater

Believe it or not, this has only just been sorted out.
I was threatened with bailiffs twice and made an official complaint to them them (gonna name them now. Daisy Communications Ltd) they just kept saying I owed them money.
The bill changed somehow to two 0845 numbers, of which I still knew nothing about.

At last I spoke to someone who listened to me a couple of weeks ago and they have rang today with the news that my account is closed and I don't owe anything, no explanation, nothing.

They apologised for the inconvenience and it has been alot, bloody worrying tbh as well, with debt collectors ringing me and my OH up, demanding money, being threatened to be taken to court.

I told them in an email early on, that if it wasn't my fault and for the fact they were determined to ignore everything I said, that if it turned out to be their fault, I would be invoicing them for my time.

I told the lady that rang, this fact, she said that it's not the companies proceedure to compensate for mistakes.

I just want to know where I stand tbh. Do I have a snowball in hells chance of getting then to pay me anything?

And yes, I know I should just be happy it's all sorted out and I am. I just am so angry it's gone on so long and I've been hassled so much.

texranger

Lotus-eater wrote: »

Believe it or not, this has only just been sorted out.
I was threatened with bailiffs twice and made an official complaint to them them (gonna name them now. Daisy Communications Ltd) they just kept saying I owed them money.
The bill changed somehow to two 0845 numbers, of which I still knew nothing about.

At last I spoke to someone who listened to me a couple of weeks ago and they have rang today with the news that my account is closed and I don't owe anything, no explanation, nothing.

They apologised for the inconvenience and it has been alot, bloody worrying tbh as well, with debt collectors ringing me and my OH up, demanding money, being threatened to be taken to court.

I told them in an email early on, that if it wasn't my fault and for the fact they were determined to ignore everything I said, that if it turned out to be their fault, I would be invoicing them for my time.

I told the lady that rang, this fact, she said that it's not the companies proceedure to compensate for mistakes.

I just want to know where I stand tbh. Do I have a snowball in hells chance of getting then to pay me anything?

And yes, I know I should just be happy it's all sorted out and I am. I just am so angry it's gone on so long and I've been hassled so much.

you have as much change of going to the moon in the next weeks as getting any money from them

hope you asked them to put all this in writing that the account was closed and you owe them nothing. this is just incase they have not and it all starts again.