How to get name of CHAPS recipient?

spursfan323

Hi all, need some help here.
I've had a disastrous building job at my house, one part of which involved paying £7,000 to my builder to get windows fitted to the entire house. I desperately need to contact the window fitter to get the relevant (Fensa) certificates from him, which have never turned up, however I don't know his name or company name! All I have is a sort code and account number - for all I know this could have been the builder's own account.

I can tell from the sort code which Bank branch it is (Barclays), however is there any way I can get hold of the account holder's name?

Many thanks.

Loughton_Monkey

spursfan323 wrote: »

Hi all, need some help here.
I've had a disastrous building job at my house, one part of which involved paying £7,000 to my builder to get windows fitted to the entire house. I desperately need to contact the window fitter to get the relevant (Fensa) certificates from him, which have never turned up, however I don't know his name or company name! All I have is a sort code and account number - for all I know this could have been the builder's own account.

I can tell from the sort code which Bank branch it is (Barclays), however is there any way I can get hold of the account holder's name?

Many thanks.

Banks would never reveal such information. Privacy and all that.

However, it is often known for banks to forward a letter on to the correct person if you give them the Sort Code and A/C Number.

But of course if the builder chooses to ignore it, then there is nothing you can do.

Sceptic001

Surely you must have some other contact details for the builder? How did you first contact him?

carolan0_0

Hopefully of some help - you can get the certificates direct from Fensa. We did this a year or so ago as the estate agents and/or solicitors "misplaced" them during a house sale / move. http://www.fensa.org.uk/asp/certificate.asp
I just double checked now and you put you house number and postcode in it tells you when the work was done and when the certificates were issued.
Hope this is of some help.

jonesMUFCforever

How did you make the Chaps payment if you did not know his name?
Go back to the branch where you made the payment and ask them for a copy of the payment.

MarkFromCornwall

spursfan323 wrote: »

Hi all, need some help here.
I've had a disastrous building job at my house, one part of which involved paying £7,000 to my builder to get windows fitted to the entire house. I desperately need to contact the window fitter to get the relevant (Fensa) certificates from him, which have never turned up, however I don't know his name or company name! All I have is a sort code and account number - for all I know this could have been the builder's own account.

I can tell from the sort code which Bank branch it is (Barclays), however is there any way I can get hold of the account holder's name?

Many thanks.

It's a long shot but you could send a further 1 penny to the builder's account and put a message in the reference field. For instance, "Phone SpursFan asap" or "Call 0123-456789".

Olipro

given that Barclays will allow you to send up to £10,000 via FPS which clears instantly, why bother paying for a CHAPS when you can send by FPS for free? the additional benefit is that the name won't matter, sort-code and account number are enough, you can enter anything as the name... just make sure you don't mistype the numbers because FPS, like CHAPS is irreversible.

jambosans

This doesn't sound like a CHAPS, as jonesMUFCforever has indicated, CHAPS normally require the name on the recipient account. Only a BACS or FP initiated by the customer would allow something vague like "Builder" to be placed in the payee field.

Olipro

jambosans wrote: »

This doesn't sound like a CHAPS, as jonesMUFCforever has indicated, CHAPS normally require the name on the recipient account. Only a BACS or FP initiated by the customer would allow something vague like "Builder" to be placed in the payee field.

even if the customer is giving the instructions down the phone to a human, they can still give anything as the name, if they tell the bloke on the phone it's John Smith, he isn't going to know whether it's right or not.

jonesMUFCforever

Olipro wrote: »

even if the customer is giving the instructions down the phone to a human, they can still give anything as the name, if they tell the bloke on the phone it's John Smith, he isn't going to know whether it's right or not.

On a CHAPS payment it will - if the name and sort code - and account number don't match the payment will be refused.