I just can't work out my Orchid dialler

Happy_Bunny_6

I've just plugged in my Orchid dialler, and programmed it to dial 18866 for all calls, but tried to exclude
0800
0845
0870

What I can't work out, is if it is working properly.
I hate to sound a bit dim, but it did say in the instuctions to press redial and make sure it was dialling, but it didn't say which numbers!

I tried ringing my mobile which should go through 18866 I thought, but I didn't get the voice telling me how much a minute it was, so does that mean it's not dialling 18866

I forgot to say, my rental is with the post office for the moment, not sure if that makes any difference

Help!

acezing

1. 18866 has been expensive for some time now.EG.5p connection dearer mobile calls etc,etc. Suggest if you only have a Orchid Dialer that allows you to dial a single supplier you use https://www.18185.co.uk instead as they are cheaper all round including 0845/0870 calls.

2.Have you got voice announcement switched on.

3.When you enter the calls you wish to exclude going over your low cost call provider eg 0800/0844/0871

1.Lift handset, led on Orchid Dialler will come on.
2.Dial #**0800*01.
3.Replace handset.
4.Lift handset and press redial to listen for all the digits to go through.
5.Replace handset.

Then repeat the exercise replacing 0800 with the number you want to exclude and replace last 2 digits with the next in sequence. EG. 0844.02, 0871. 03, and so on.

Happy_Bunny_6

I'm thought I'd set my dialler to exclude 0808 numbers, but I just dialed 0808 and heard the message from 18866 saying it won't do that number, so thats not right!
I followed the right sequence of button pressing, any help would be appreciated

hurrah

Happy_Bunny wrote:

I'm thought I'd set my dialler to exclude 0808 numbers, but I just dialed 0808 and heard the message from 18866 saying it won't do that number, so thats not right!
I followed the right sequence of button pressing, any help would be appreciated

Are you following the CLEAR instructions posted by acezing ? If you follow them to the T it works. Believe me i have one.

robert_harper_2000

I had probs at the start but their customer service was excellent!! They programmed it from their end or something. It worked anyway lol

Happy_Bunny_6

Hi
Thanks, I managed to do it at last!