no contact from seller

crystal9

hello,


its only been 4 days but i got a feeling they are ignoring me i have rang and e mailed but no answer.

how long do i have to wait until i can cancel this and buy elsewhere? i have not paid as i was asking seller a question.

i'm really noe having much luck with phones lately and really need to go and buy 1.

thanks

soolin

1) Where did you put the claim in
2) Have you sent it back
3) Does it track as delivered back with original seller?

crystal9

soolin wrote: »

1) Where did you put the claim in
2) Have you sent it back
3) Does it track as delivered back with original seller?

yes i have sent phone back pp will refund once it arrives this is all fine.

sorry think i explained it wrong i wanted to know how long i need to wait to hear from seller (of a different phone brought) before i can cancel transaction as i have had no contact from he/her.

i'll edit first post as its confusing

macfly

You have bought the second phone but not paid as you are waiting for a question to be answered?
A good seller would have replied, but he doesn't have to. You have bought it, so must pay for it.
Ask your questions before commiting to buy

crystal9

macfly wrote: »

You have bought the second phone but not paid as you are waiting for a question to be answered?
A good seller would have replied, but he doesn't have to. You have bought it, so must pay for it.
Ask your questions before commiting to buy

thanks, i do normally always ask before buying and in-fact did ask another question the night before it ended he replied to that question, but then i saw the postel price and it just said economy delivery so wanted to ask if they would send via special delivery (postal charge was £6.00). what if i pay and still don't hear?

macfly

You are covered for not receiving an item. Have a look at his feedback to see if he sells well.
You must be able to borrow a phone while you wait? I've got about three hanging around.

soolin

crystal9 wrote: »

thanks, i do normally always ask before buying and in-fact did ask another question the night before it ended he replied to that question, but then i saw the postel price and it just said economy delivery so wanted to ask if they would send via special delivery (postal charge was £6.00). what if i pay and still don't hear?

You must pay as you've won phone as as macfly says you are covered for nonr eceipt anyway so why hassle about postal method?

Just pay and then if that phone doesn't arrive start an INR claim.

" las points though, the first phone, has it tracked back to show as delivered yet and if so have you told paypal so they can issue the refund?
Lastly, it sounds like you might be quite new to buying and without appearing rude it might be better to do a little more research on your sellers before you commit to buy.

crystal9

feedback is more buying really and not high, i've not got any spares atm normally have 1 but that died on me to. ok so i can't cancel sale? will have to pay and put in claim.

thanks

soolin

crystal9 wrote: »

feedback is more buying really and not high, i've not got any spares atm normally have 1 but that died on me to. ok so i can't cancel sale? will have to pay and put in claim.

thanks

A buyer cannot cancel a sale.

crystal9

soolin wrote: »

You must pay as you've won phone as as macfly says you are covered for nonr eceipt anyway so why hassle about postal method?

Just pay and then if that phone doesn't arrive start an INR claim.

" las points though, the first phone, has it tracked back to show as delivered yet and if so have you told paypal so they can issue the refund?
Lastly, it sounds like you might be quite new to buying and without appearing rude it might be better to do a little more research on your sellers before you commit to buy.

yeah will pay now,i don't normally hassle about postal charges just wanted to ask if i pay more would they send via special delivery.

thanks

crystal9

well after my last reply i paid through paypal, just gone to check things out and the money is unclaimed and seller is unregistered hmm i'm still not sure about this. never had unclaimed and un registered where do i stand is this dodgy?