Farepak Hampers in receivership

hurrah

You can add your comments to the Swindon local papers article on this shocking state of affairs. Visit:

http://www.adver.co.uk/display.var.970495.0.food_hamper_firm_closes_after_37_years.php

hurrah

amandamoo77 you have posted much the same thing twice.

hunnybugs1

I am in the same boat. Absolutely gutted!!!!

jazzyjustlaw

I have just seen the storty on the build up to the news on 3.

amandamoo77

sorry guys didnt mean to add my post twice but probably hit the keyboard so hard through anger that it got confused......

hurrah

According to their site

"" Farepak has grown to be one of the largest, and the most safe and reliable, Christmas savings schemes in the country."" :eek: :eek: :eek:


http://www.farepak.co.uk/info.asp?page=aboutus

BONJOEY

:mad: i feel sorry for anyone who has lost out, the b******ts need stringing up, most familys save there damn hardest and look forward to these vouchers, and are now stuck, my sympathy to anyone who took out vouchers with them

rebl43

amandamoo77 wrote:

WELL THANKYOU FAREPAK!!!
I have ripped my hair out, cried my eyes out and havent got any one to scream at or grab hold of!

amandamoo, I know how you feel. when I first found out I felt as if I couldn't breathe properly and my heart was beating out of my chest!

I cannot believe that all the money can just be gone like that.

I had been so proud of myself for being so organised this year. Now I just feel sick.
(i know this sounds dramatic but its true).:mad: :mad: :mad:

magoogy

my mother passed away yesterday and now my poor sister has this to worry about too - she is an agent and has over £6000 paid to them - so not fair....

billsavings

From the this is money site today.

Estimates indicate 100,000-170,000 families have made regular payments to 25,000-35,000 agents across the country to make sure they save enough money to spend on hampers, vouchers or gifts for the festive season. None of these goods will now be delivered.

Many families stand to lose around £1,000. Here is our guide for Farepak customers who want to know what to do now and what they can expect back.

What is the first thing to do?

Cancel any direct debits to Farepak and make no more payments to agents. Contact your agent to reclaim any contributions of yours they have not passed on to Farepak.

Can we get any of our money back?

Customers were initially told some monies might be returned eventually. However, the latest statement from the administrator says that 'customers will not receive a refund of the payments they have made other than perhaps a small dividend'.

What are the contact details?

Web:https://www.farepak.co.uk
Telephone: 0870 830 6010
Fax: 01793 606 057
Email: customer.claims@farepak.co.uk
Postal: Farepak Food & Gifts Limited - In Administration
Kings Wharf
20-30 Kings Road
Reading
RG1 3EX

Was the company not insured for this sort of thing?

The Hamper Industry Trade Association requires all member firms to lodge a cash bond in case of such circumstances. The association said, however, that the bond was inadequate to fully compensate customers in this case.

Is there no regulation to stop this sort of thing happening?

Consumer magazine watchdog magazine Which? said, 'They are not regulated by the Financial Services Agency. It is very unfortunate there has been a bit of a gap in regulation.'