Atlantic Price Increase

starM

Hi,

Atlantic Gas Prices is due to increase on 01/12. I am currently on Atlantic Standard Online Tariff with standaing charge.

Just been looking at my last 12 months usage:-

Gas: 17313.60 = £612.46[FONT=&quot] (Yearly according to Atlantic on my last Bill)[/FONT]
Electric: [FONT=&quot]2213.54 = £302.80 (Yearly according to Atlantic on my last Bill)

Not happy of the increase and been looking at fixed tariff. Npower sign online 20 gives me savings of £141 - other hand Atlanticn Fixed Price 3 gives me Savings of £72.

Any suggestions?

Also when I spoke with Atlantic Customer Service they told me that if I move to Fixed tariff I will loose my Annual rebate which is average of my 12 monthly DD payments - but according to Energyhelpline it states :--

[/FONT]Monthly direct debit customers receive a one month rebate after being with Atlantic Electric & Gas for a year. This is equivalent to an 8.33% discount on the annual bill.

Not sure who is giving me correct infor Atlantic or [FONT=&quot]Energyhelplin?

Currently I have a spreadsheet works I use to work out my bills. My present tariff has one unit charge whatever amount of kwh is used so I find that easier to calc on the spreadsheet.

Any Spreadsheet available which auto calc the bills by entering the details in?

Thanks

MS
[/FONT]

DGJsaver

bump---as im on the same!

Premier_2

Atlantic is a trading name of Scottish & Southern.

Presumably, therefore, the notice given by the company already covers this.
http://www.moneysavingexpert.com/news/utilities/2010/10/sse-puts-prices-up-will-others-follow

As a current customer of Atlantic, you should know how the '13th month free' discount is actually applied.

It's quite easy to set up a spreadsheet that allows for 2 tier pricing, but why bother when there are a load of comparison sites that'll do all the hard work for you?

starM

Thanks for the reply.

I exactly know how "13th month free" discount is applied but on Atlantic Standard online tariff not on Fixed tariff.

I needed to know if "13 month free" will continue to apply if change over to Fixed as comparison site said yes and Atlantic said No.

Ms

Susan1942

When I was about to leave Atlantic when they were going to increase my monthly spend from £101 to £110 I looked on comparison sites to find that I could find a cheaper rate. When I called them they then told me about Go Direct 5 which is Southern Atlantic.
They reduced my payment to £80 for the same amount of usage as the units prices were much lower.
I have been thinking of switching to Scottish Power as they have a tariff which is cheaper again. Regretably I have been slow to actually do this and now Scottish Power are no longer giving the cash incentive to switch but there is still £15 cashback using Energyhelpline. I will have a fee of £50 to leave at this point in time but the comparison shows that I should save £141 per year but with the cashback I would still be better off.
Been away and really I must get this sorted.

Premier_2

starM wrote: »

Thanks for the reply.

I exactly know how "13th month free" discount is applied but on Atlantic Standard online tariff not on Fixed tariff.

I needed to know if "13 month free" will continue to apply if change over to Fixed as comparison site said yes and Atlantic said No.

Ms

It works the same way whichever tariff you are on.

How does the 13 month rebate work with Direct Debit?

After twelve months of paying a direct debit to Atlantic you’ll receive a refund based on the average of the last 12 payments. This means we’ll add up the payments over the last year and then divide it by the number of months. This money will be paid directly into your account at same at roughly the same time your next payment is taken. This will then show on your next statement, if for any reason you don’t think you have received this then please contact us and we can take a look for you. Please note this rebate will always be returned directly and will not replace any of your scheduled payments.

http://www.atlanticeg.co.uk/GasAndElectricity/FAQs/