registry cleaner help needed please

caris

My husband has performed a registry scan with a free registry scanner to check laptops health as its very slow. The scanner came up showing there are thousands of errors and that the laptop is in very bad health and needs repair. Can anyone recommend a good registry cleaner for us to purchase?

Our laptop is an Acer Aspire running vista and is 2 yrs old.

Thank you

Donnie

How about just making a copy of your important data and then running a Factory Restore?

The Registry scanner that you have used if probably a load of old rubbish.

Follow these instructions in order to run this standard scan for malware:

Download, install, update and run a Quick Scan with Malwarebytes' AntiMalware. When complete, choose 'Remove Selected' if there is anything to remove and Reboot your computer.

After restart, open the program again and go to 'Logs'. Double click on the log produced for today and post the contents here.

Next, download, install and run the HijackThis Version 2.0.3 installer and use the Quick Start guide to enable you to produce a log for posting here too.

spakkker

The scanner is a scammer - try ccleaner. You are not likely to notice any benefit after a reg clean.
Better use ccleaner/tools/startup and disable any unnecessary from starting.

Laz123

Before running any reg cleaner, even CCleaner, make a backup of the registry with Erunt (it's much better than the windows one) http://www.snapfiles.com/get/erunt.html

John_Gray

Having ignored the fake registry cleaner, you probably want to find out what is causing the Acer to run slowly. How much real memory does the laptop have?

The slowness is possibly the result of loading entirely unnecessary Stuff at startup time, but this takes a bit of knowledge about what is and isn't needed, so the real memory question starts us off...

caris

John_Gray wrote: »

Having ignored the fake registry cleaner, you probably want to find out what is causing the Acer to run slowly. How much real memory does the laptop have?

The slowness is possibly the result of loading entirely unnecessary Stuff at startup time, but this takes a bit of knowledge about what is and isn't needed, so the real memory question starts us off...

My husband says he's got 15.3gb free of 68.7gb on drive c
data drive d 47.4gb free of 68.5gb

John_Gray

You don't have a problem with disk space with those figures, but I was interested in its 'real memory', also known as RAM, which I would hope would be about 2 GB or more.

I don't use Vista, but you may get this information by holding down the Windows key (towards the left of the space bar) and at the same time pressing the Pause/Break key (near the top right of the keyboard). That should give you a window with RAM information somewhere in it.

caris

John_Gray wrote: »

You don't have a problem with disk space with those figures, but I was interested in its 'real memory', also known as RAM, which I would hope would be about 2 GB or more.

I don't use Vista, but you may get this information by holding down the Windows key (towards the left of the space bar) and at the same time pressing the Pause/Break key (near the top right of the keyboard). That should give you a window with RAM information somewhere in it.

Thanks....hubby found the RAM and its 2.00gb

fiddiwebb

Caris

I would follow Donnie's advice first concerning downloading and running Malwarebytes & Hijack This.

I wouldn't attempt running any registry cleaner untill you are certain your laptop is free of any nasties.

busenbust

ccleaner allows u to make a backup of your registry too.

busenbust

http://www.piriform.com/ccleaner

^careful with the install; untick any toolbars and add-ons.