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Trying to re-install Windows XP...

londonman81
londonman81 Posts: 1,130 Forumite
Part of the Furniture 500 Posts Name Dropper Combo Breaker
in Techie Stuff
I'm getting this error when I try to install Windows XP onto a new HDD which I've installed into my computer:

STOP: C0000221 unknown hard error \SystemRoot\System32\ntdll.dll

I've tried the usual google searches but none of the results seem relevant as I can't get Windows running in the first place.

Any ideas?
"To be ignorant of one's ignorance is the malady of the ignorant." Amos Bronson Alcott
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Comments

  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    are you installing from the Xp Cd or cloning the original hard drive to another ??
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  • TwistedPsycho
    TwistedPsycho Posts: 971 Forumite
    What version of windows XP are you trying to install from?

    OEM, Retail, Home, Professional??
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  • TwistedPsycho
    TwistedPsycho Posts: 971 Forumite
    Have a look at this page

    http://pcsupport.about.com/od/fixtheproblem/a/ntdlldll.htm
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  • victor2
    victor2 Posts: 8,343 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    How are you installing XP, by booting from a CD?
    When does the error show?

    That error usually indicates a corrupt file, so is something already installed when it occurs? I assume it's booting off the CD OK, if that's how you're installing it.

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  • londonman81
    londonman81 Posts: 1,130 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I'm installing off the Dell Windows XP CD which came with the computer originally.

    The HDD is new - but it recognises it on the screen when I boot up.
    "To be ignorant of one's ignorance is the malady of the ignorant." Amos Bronson Alcott
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'd clone the old HDD to the new HDD, you won't get these problems ;)
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  • londonman81
    londonman81 Posts: 1,130 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Browntoa wrote: »
    I'd clone the old HDD to the new HDD, you won't get these problems ;)

    How do I do that? Given that I can't actually get Windows even working at all hence the re-install..
    "To be ignorant of one's ignorance is the malady of the ignorant." Amos Bronson Alcott
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Have you run a FULL FORMAT first?
    :idea:
  • londonman81
    londonman81 Posts: 1,130 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    aliEnRIK wrote: »
    Have you run a FULL FORMAT first?

    I received the HDD just this morning and installed it into old PC and then ran the Windows installation straight off...

    The original problem which led me to re-install is that I couldn't get old PC to boot-up in the first place.
    "To be ignorant of one's ignorance is the malady of the ignorant." Amos Bronson Alcott
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    londonman81 wrote: »
    I received the HDD just this morning and installed it into old PC and then ran the Windows installation straight off...

    The original problem which led me to re-install is that I couldn't get old PC to boot-up in the first place.

    How did you come to the conclusion a new hardrive was required?

    Ill reask - have you run a FULL FORMAT before installing? (if not id advise that before trying anything else)
    :idea:
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