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Former abbey national loan ppi - what to do?

Hiya,

I'm attempting to reclaim PPI for an old Abbey National loan on my mothers behalf. I started off by sending a letter to Santander with the original loan details on it, to which they have replied saying that the loan was invalid and sent the original letter back to me. Has anyone who has had successfully reclaimed an old Abbey National loan dealt directly with Santander? Or is there a separate address/ unit that still deals with Abbey National matters?

Cheers XXXXXX

Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    Hiya,

    I'm attempting to reclaim PPI for an old Abbey National loan on my mothers behalf. I started off by sending a letter to Santander with the original loan details on it, to which they have replied saying that the loan was invalid and sent the original letter back to me. Has anyone who has had successfully reclaimed an old Abbey National loan dealt directly with Santander? Or is there a separate address/ unit that still deals with Abbey National matters?

    Cheers XXXXXX

    Hi

    What exactly did they mean the loan was invalid? Sorry if i have mis read on this.

    So the loan was set up and sold by Abbey I take it?

    There are a few addresses below, if you require any data use the top one...

    However, its best to send by recorded delivery, you can then check out the status of delivery and keep a check on the 8 weeks they have, and they will or should forward to the relevent dept within Abbey.

    Abbey Accounts Admin
    Dept 951
    PO Box 297
    BRADFORD
    BD1 4YR

    For SAR's, statement requests, etc. (above address).

    Abbey National Bank
    Abbey National House
    2 Triton Square
    London
    NW1 3AN

    Abbey Business
    Abbey House
    301 St Vincent Street
    Glasgow
    G2 5HN
    The one and only "Dizzy Di" :D
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Hiya,

    I'm attempting to reclaim PPI for an old Abbey National loan on my mothers behalf. I started off by sending a letter to Santander with the original loan details on it, to which they have replied saying that the loan was invalid and sent the original letter back to me. Has anyone who has had successfully reclaimed an old Abbey National loan dealt directly with Santander? Or is there a separate address/ unit that still deals with Abbey National matters?

    Cheers XXXXXX
    Hi there, do you have the original paperwork? if you do this will be better, send a copy. If they cannot find this loan from the details you wrote in your letter then it could be this loan was from a very long time ago.Abbey are good with mis sell claims so if they cannot find this loan then it is possible you have got a digit or 2 wrong with the loan number?.
  • Does anyone have a contact number for chasing up and Abbey loan?
  • Ladyinwaiting
    Ladyinwaiting Posts: 120 Forumite
    Eighth Anniversary 100 Posts Combo Breaker
    Hiya,

    I'm attempting to reclaim PPI for an old Abbey National loan on my mothers behalf. I started off by sending a letter to Santander with the original loan details on it, to which they have replied saying that the loan was invalid and sent the original letter back to me. Has anyone who has had successfully reclaimed an old Abbey National loan dealt directly with Santander? Or is there a separate address/ unit that still deals with Abbey National matters?

    Cheers XXXXXX

    Realise this is a zombie thread

    I'm not having much joy claiming on an old abbey loan despite sending copy bank statements showing loan accs. Still havent heard following sending these in

    Did you have any joy in the end?

    Thx
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Did you have any joy in the end?
    OP last active on the forum in 2012
    http://forums.moneysavingexpert.com/member.php?u=965519
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