Moneysupermarket site not recognisng my post code

MrsMac99

Hi, Newbie here!

I apologise in advance if I duplicate another post, but I couldn't find anything on this topic when searching.

My husband and I are looking to renew our car insurance and of course came here to find the best deals

We then went to Moneysupermarket and proceeded to input all the details only to find halfway through that the site does not recognise our post code! :mad:
Have anyone else had this problem and would know how to solve it, as we can't complete the quote without it!!

Thanks in advance.

DCFC79

Have you tried other comparison sites to see whether its just money supermarket

MrsMac99

Hi DCFC79

Thanks for your quick reply!!

We have now used several other sites and no other seems to have the same issue, only Moneysupermarket.....

Was wondering if they maybe require a specific format, spaces, caps ans so on, but I have tried all the possibilities I could think of!

DCFC79

MrsMac99 wrote: »

Hi DCFC79

Thanks for your quick reply!!

We have now used several other sites and no other seems to have the same issue, only Moneysupermarket.....

Was wondering if they maybe require a specific format, spaces, caps ans so on, but I have tried all the possibilities I could think of!

well with post codes i always put a space as it shows on the post i get and i dont think caps loc matters

MrsMac99

Tried it all, with spaces, without spaces, caps on and off and got no further.....but thanks for trying

emmsky

Having the same problem, doesn't recognise any postcode i put in. What web browser are you using? I'm using firefox

emmsky

Works using IE so must be a setting in firefox

huckster

I use Firefox and have been experiencing problems since the last update.

MrsMac99

Thanks all for your suggestions. It seems that it could be a Firefox issue....have now tried with Google Chrome and IE and both work just fine.
Thanks again!