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Thank you Whiskas!

Sometime ago we had a problem with a bad smelling tin of Whiskas cat food. In fact it as 2 tins from a multipack.

I rang up and complained, they very kindly sent me a £5 voucher towards some more cat food.

Forgot all about it and then yesterday I got another letter from Whiskas stating that they had received a lot of complaints from other customers about this same product, as they had a problem with the materials from suppliers. They also enclosed a £10 voucher for Amazon, which was very nice of them I thought!

:T
Striving to clear the mortgage before it finishes in Dec 2028 - amount currently owed - £16,797.77

Comments

  • magoogy
    magoogy Posts: 2,961 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    well done on that hun - i was one of the others who complained to whiskas a few months back - if i recall i got £5 vouchers too.....oooh be nice if i get the amazon voucher lol....shows it pays to complain though eh?
  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    God, how could you tell?! All cat food smells vile.
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
  • 4743hudsonj
    4743hudsonj Posts: 3,298 Forumite
    God, how could you tell?! All cat food smells vile.

    My thoughts exactly!
    Back by no demand whatsoever.
  • Abbafan1972
    Abbafan1972 Posts: 7,205 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Yes, I agree most cat food does have a very pungent smell. With this, I could tell the difference, it smelt like poo actually.
    Striving to clear the mortgage before it finishes in Dec 2028 - amount currently owed - £16,797.77
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