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New flat - New to storage heaters - Are they broken or am I doing it wrong?

Hi,

I'm not sure if i'm meant to post this here or elsewhere sorry just don't know where to start.

Here is my problem, I am just moving into a new flat, the official move date was the 1st Nov but LL gave us the keys early and said we can start moving things or even move in ourselves before then if we wanted.

Last night we were there late after a day of cleaning/unpacking etc and decided to stay. The flat has storage heaters, one in living room, one in hall and one in main bedroom. When we discussed these with landlord he told us he only ever used the hall one when he lived there and that kept the whole flat warm, showed us the controls and left us to it.

We only figured out last night after the caretaker gave us the meter reading to switch over the electric that it must be on some kind of economy 7 system as there is a low and a normal reading (we hadn't connected the dots re the storage heaters). We switched on both the hall one and the one in main bedroom as that was the only 'cold' room. The light on the switch (the wires are fused into walls) didn't come on for either but we figured they would at whatever time the E7 kicked in. Woke at 6.30am, the hall one the light had come on indicating it was working but the heater itself is freezing cold to touch, the light switched off at 8am. The bedroom one the light didn't come on at all and that is also freezing to touch. Both we set to maximum input which I think is 6? and output of 3. We have no idea what kind of settings we need to use so don't know if we did wrong and the LL can't help much as he last lived there 6 years ago and can't remember how they work really and it seems the previous tenant never reported any problems or said if she actually used them, what's worrying us is they could have broken a while ago plus she may not have used them at all during the summer - LL said that she only told him when she moved out that the cooker had been broken for 6 months and she hadn't been bothered to report it (luckily a brand new kitchen fitted in the 2 weeks between her and us). So how do we find out if they are broken or if it is just us using them wrong?

Comments

  • molerat
    molerat Posts: 33,680 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If the light came on and the input was turned up but no heat then the heater is bust. If the light does not come on then it could be there is no fuse fittedor breaker is switched off in the consumer unit. The LL needs informing that the one with the light "on" is not working so he needs to get an electrician in to sort it and he might as well check the rest out. The input stats in these heaters quite often fail.
  • When charging you need to turn the output all the way down, otherwise the heat goes straight out of the vent and there will be no heat for the night.
    Due to the thermostat mine actually get hotter when the vent is closed and put more heat out.
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