BT refunds

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longforgotten Posts: 1,093 Forumite

13 October 2006 at 12:32PM in Phones & TV

Did you know that if your phone is out of order you only get a refund if you phone them and ask for it. Have just phoned up to get Mum a refund, spoke to a lovely lady, got the refund no trouble at all. What a shame though that you have to ask for it !

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