From Talk Talk to BT, do I have to inform Talk Talk?

LJW_2 · 28 October 2010 at 5:12PM

Hi, I am swopping back to BT from Talk Talk. Does anybody know if I have to cancel with Talk Talk or does this get done through BT?

Any advice would be welcome.

Thanks

Mark_In_Hampshire · 28 October 2010 at 5:16PM

If/when you get the welcome notification from BT with the date of the new service, I'd write to Talk Talk (do not phone) and inform them that the line will be transferring on that date. They'll know about it anyway, but it covers you from being double-billed.

LJW_2 · 28 October 2010 at 8:07PM

Mark_In_Hampshire wrote: »

If/when you get the welcome notification from BT with the date of the new service, I'd write to Talk Talk (do not phone) and inform them that the line will be transferring on that date. They'll know about it anyway, but it covers you from being double-billed.

Thanks I will do this and send it recorded delivery! :T

From Talk Talk to BT, do I have to inform Talk Talk?

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