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Woolwich account fraud
sportbeth
Posts: 621 Forumite
Morning,
Happy friday 13th! I've just checked into internet banking and some scumbag has taken £273 ($500) out of my account yesterday.
Even worse, the Woolwich say they are going to send me a visa dispute form, cut off the card and they can't give me a timescale for getting the money back.
£273 is a lot of cash when it's not showing up on my account. Does anyone have any idea how long this process takes?:mad:
Happy friday 13th! I've just checked into internet banking and some scumbag has taken £273 ($500) out of my account yesterday.
Even worse, the Woolwich say they are going to send me a visa dispute form, cut off the card and they can't give me a timescale for getting the money back.
£273 is a lot of cash when it's not showing up on my account. Does anyone have any idea how long this process takes?:mad:
0
Comments
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Oh no - I hope it gets sorted out soon - do they know how it was taken?0
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Straight off my Visa Electron like I had authorised it to them. Have had to cancel the card now0
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Nothing to be too concerned about. They will give the retailer around 30 days (it used to be 30, dont know if its changed) to supply proof. If they dont or cannot provide proof you get a refund.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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Good job I'm not totally skint then. 30 days??! if that had happened to me in 2004 when i had money troubles I would have been starving for a month!0
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Quick update - Still no looomin form and no sign of my cash back yet. Useless people. Have chased - they said "oh, we'll send you another non-existant form in the post"0
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