We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Prepayment meter fitted - not my debt!
Options
Comments
-
still not heard anything? that is bad, you must be v annoyed!0
-
And still no reply Colin? What a sad reflection on the level of service offered by Scottish Power.
0 -
Nowt like washing one's dirty laundry in public is there? :eek:
I'm sure it'll ensure you get all the help you rightly deserve. :cool:"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
Hi marc
My apologies for the delay in responding to you. I have investigated your account and I have replied to your email. There is no record of a tenancy agreement being received which is why it has resulted in a Prepayment meter being installed. If you are able to provide evidence of the tenancy agreement being received by us (as requested in my email), I will be able to make the necessary amendments on the account as soon as possible.
I look forward to hearing from you.
Kind Regards
Colin @ ScottishPower“Official Company Representative
I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
This is another thread I would hate to see disappear without suitable closure.
It all seemed so desperate a few days ago, but since the stunning revelations in the last post by the SP rep, a whole new side to the story has developed.
I see the OP hasn't even bothered to log in to MSE since the last post by Colin, despite the suggested urgency and frustration earlier in that week. I do hope there is more closure to this ... it's was getting more exciting than Hollyoaks
"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
Nothing sinister in my lack of reply, honest gov'nr.
I've simply been away on business for a few days, that's all.
Anyway, thanks for your replies to my emails Colin. As discussed I will forward the relevant documents to you from home this evening - a copy of the tenancy agreement, the original emails which were sent with the agreement attached and also the fax transmission report showing the fax which I sent with the agreement.
I hope that we can then finally bring a resolution to this matter, and I can get this incorrectly fitted meter removed and also pay for my own correct electricity usage (which is all I want to do!).
Cheers,
Marc0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards