HSBC Internet banking - changes

gt94sss2

HSBC have just rolled out an upgrade to their internet banking platform.

While I've only used it once and it seems much worse than the old, simple and very usable 'dashboard' that they had previously.

While it may (or may not) have some advantages in the long term, i.e. if HSBC add lots of new features/accounts - it seems much harder to use now compared to the old version :mad:

Does anyone actually like the new design?

Regards
Sunil

Lokolo

*goes to check this stuff out*

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I don't find it harder. Well I say harder, I only have 2 accounts with HSBC anyway so I don't really see a difference apart from the headings (Day to Day, Savings etc.)

gt94sss2

Lokolo wrote: »

I don't find it harder. Well I say harder, I only have 2 accounts with HSBC anyway so I don't really see a difference apart from the headings (Day to Day, Savings etc.)

I have 5 accounts - and don't particularity want to expand the headings manually each time.. which it seems you have to do (apart from 'Day to Day') - in the old version you saw all the accounts each time.

Still, perhaps it will grow on me..

Sharon87

I don't like it either. It separates my bank account from my savings account. Which is annoying. Atleast it's not too big of a change!

Baldur

Can't say that I particularly like the new design but, as I don't continually wish to check the status of the 4p balance in my Flex Saver, which is my only 'non-everyday' account, and am unlikely to add more accounts/services (since the majority of HSBC's products tend to be uncompetitive) I don't find it to be any more difficult to use than previously.

opinions4u

Changes to online banking screens are always a bit of a pain, but you usually adjust to them fairly quickly and end up quite liking the new feel after initially thinking it was pants.